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January 2024 by Flux Cupasitor
I just tried to purchase a battery and I was told they don't have the tools to install it...absolutely lazy...truly pathetic workforce America has fallen to...I will never shop at advanced auto again
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January 2024 by ryan fisch
John helped me out and went above and beyond what was asked of him. He deserves some praises from management.
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November 2023 by charles miller
You can usually find anything you need....
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October 2023 by Lindsay Anderson
Didn't have porche rear brakes shoe and staff not knowledgeable
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August 2023 by Joseph Bryant
They put on my BMW back wiper blade. Will be going there again!
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June 2023 by Odessa Garcia
Used ups area in store only.
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May 2023 by Brian Lippo
Always handle my car needs
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December 2022 by Im Great
Had online coupons that wouldn't work. Went into store & the recommendations online were different. The stuff in store was not on sale & different from online recommendations. Why so different? Felt like bait & switch.
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December 2022 by Katie Blanc
The staff is always very helpful and friendly! I was just there yesterday, December 15, 2022 to have the codes checked (my check engine light was on) and they quickly and professionally read the code and then, when we went back inside, it was looked up for me so that I could understand what might be going on with my car. Being a Saturn owner, I have to stay on top of things because there are always things going wrong with it. Thanks to the staff/team at Advance, especially at the one in Hammond, IN, I always have the help I need when I need it the most. Thank you!!! (I wish I had gotten their names - it was around 5:45 p.m.)
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December 2022 by Craig Ingram
I needed a car battery and Tory rang me up at checkout and then came out side and installed the new battery after taking out the old one. Very good work, very nice person, and he had me back on the road in no time!Thanks Tory
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December 2022 by Ronald Ronning
Rude lady working register, seems like she gets worse everytime I'm there
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December 2022 by ely garcia
Gave me the wrong parts on 2 different occasions.
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October 2022 by William Delaney
Staff was very helpful and courteous
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October 2022 by Taylor B.
One would think an auto parts store should hire clerks what at least know SOMETHING about cars, parts, and repairs. It seems this place only hires incompetents who don't know a spark plug from a butt plug. Go across the street to Autozone where they actually know a thing or two about cars and their parts.
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September 2022 by Adri
Top tier service all around. Went in for a battery check and was initially told it needed a charge. After discovering the battery actually needed to be replaced, an employee came looking for me at a nearby store I walked to to tell me it needed replacing. The gentlemen who took care of my transaction was also very nice and friendly. But the top of my customer service came from (Daniel ?) who actually did the battery replacement. Not only did he do his job efficiently, but he taught me things I didn’t know and did not walk away from the job until everything was as he found it. All in all, everyone I came into contact with was helpful and friendly and I also feel like all 3 individuals who assisted me went above and beyond. I couldn’t be more grateful and I will not only continue to give this location my business but encourage others to do so also. One more huge shout out to Daniel who made me feel great about the job he did.
