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August 2025 by Jacqueline Campos
Sales associate Charlie is very rude and seemed to not want to be bothered with doing her job today . The simplest thing that could have been done she turned it into a difficult one with her nasty attitude. Very unprofessional and I hope she wasn’t the supervisor in charge , the right thing she should have done was call a manager if she didn’t want to her job
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August 2025 by Leo Lopez
Everyone was pleasant deals were good
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July 2025 by Natalie Rose Ortiz
Went to get a new phone, the store manager made it effortless and quick. Will be my go to store from now on.
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March 2025 by Terri Lee
Charelle was absolutely amazing! Had such a high level of detail, amazing customer service, and was a pleasure to work with. It is people like Charelle that will keep me on as an AT&T customer.
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March 2025 by Perill
I love the customer service att provided for me at my family. And I got a great deal from the sales representative. They actually took the time to listen. Instead of trying to take your money like other companies
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February 2025 by willie smith
Best service I've received from any AT&T.
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February 2025 by Robert Ortiz
Amazing team!
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January 2025 by Jocelyn Akhalu
I had a really friendly experience with the employee who was very helpful very knowledgeable and he made things easy and the manager was on hand and she was very nice I would definitely refer that store to all of my friends and family
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January 2025 by Toni Armstrong
The manager is fantastic
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January 2025 by Yenma Prendergast
I truly hate leaving this bad review! In the past 7 years I’ve always had a good experience. October, 2024 I did an update on one of lines. October 28, 2024 at 1:17pm I personally handed the trade in to Charelle. I got an email 11/14/2024 saying my trade in was never sent to them. December, 2024. I got billed a one time fee for that trade in. I have made multiple attempts with charelle get this resolved. I have called her at the store and stopped in person. I feel like I am being lied to my face, I was told I would not be charged this fee don’t worry you won’t pay it. It will be resolved by 01/10/2025, 01/15 comes I called her give me 30-1 hour never got a called, I called her again give me 40 minutes, I called again. Nothing has been resolved. I have spent hours of my day calling AT&T and they have no record of the phone being mailed back. Now I am stuck paying $333.16 for a phone I do not have.
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January 2025 by Renee Eggleston
Charelle is very knowledgeable.
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December 2024 by Irene Aikens
The staff was very helpful and patience. I had many concerns and they were able to resolve them for me. 5 stars to an allstar team.
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December 2024 by Maria Martinez
I love Charelle
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November 2024 by Jay Mariduena
Went in with my wife today for her new phone and received the best customer service and experience from Charelle! She was very helpful and patient as she answered every single question we had. We appreciate her willingness to help us out and her awesome service!
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November 2024 by James Osborn
Love the service
