B & B Thomas Upholstery is highly praised for their quality craftsmanship and excellent customer service. Customers have had furniture like chairs, bar stools, and sofas reupholstered, and all are very satisfied with the results. The team, especially Christian, provides great advice on fabrics and foam fillings, ensuring pieces meet customers' expectations. The turnaround time is quick, with careful handling of pick-up and delivery. Many reviews mention how the work exceeded expectations, transforming furniture to look beautiful and making them easier to use. Customers appreciate the attention to detail and the ability to restore beloved furniture instead of replacing it. Overall, B & B Thomas Upholstery is recommended for their top-notch craftsmanship, attentive service, and ability to deliver beautiful, well-made furniture that customers are proud of.