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December 2023 by Janelle Greenup
Super helpful. I was confused at first but the gentlemen that were there solved my problem and even guided me to my unit and explained the layout. Thank you so much
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November 2023 by Jeannette Velez
I was looking to have my furniture stored somewhere safe and within my budget . The staff here not only helped me get a good deal on my unit but made me feel welcomed and appreciated for my business. They even convinced me to get the insurance which I highly recommend. If you want to be treated like a customer should be treated then I recommend coming here . Thank to the two men that helped me out .
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November 2023 by Cassandra Sutton (DrasticCass)
Was so happy with service. Was going through a difficult time being in between houses. My child was lead poisoned and we had to move out immediately. The staff did a great job explaining everything and finding which budget was best for us. It relieved a lot of stressed from a stressful situation.
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November 2023 by Oscar Muñoz
Joe tool great care of my wife and I. Explained everything and gave us a very detailed walk thru. Price was great and we grabbed it for the year.
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September 2023 by Mary Martin
Easy and simple sign up. Joe was wonderful and patient He explained everything thouroughly. I will come back to extra space storage for all my future storing needs. Prices are very reasonable
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August 2023 by Gary A Peterson
Very well maintained and clean facility. The staff Corey and Willie are 2 great duo for that facility. First time I've ever felt great about using a self storage unit again. Great access too. Thanks
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August 2023 by Sylvia Adams
Immediately after I was involved in a disaster I was able to take advantage of a sale offered on the size storage unit I required. My storage contents remained secure and intact for the 14-month duration of the rental. The office staff were attentive and very professional when needed.
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August 2023 by D
I feel like I made the right choice at first but now not so much. Place is always filthy with the people leaving all their trash all over the place. The sliding door in the building is once again broken from people running into it. The second floor is always way too hot! Either do something about this or I'm going elsewhere. You need to hire people that will actually take care of this place. I will be notifying the district manager and corporate. Some of us pay way too much money for be around filth.
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July 2023 by jose R
From the moment I walked in I completely felt that I made the right choice in renting from this property!! The manager (Steve) was the most professional manager I've had ever met! He took the time to walk me through one of the (if not, the most) Cleanest storage facility I have ever walked into! From the ceiling to the floors, all I saw was the absolute cleanest storage facility ever! I couldn't of had made a better choice in renting from this location. I highly encourage anyone looking fir a Clean facility with the utmost respect from the staff, then this is the location you want to rent from. The manager Steve is freaking awesome ?!!! Hat's off to him ?
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July 2023 by j followerofjesus
From the moment I walked in I completely felt that I made the right choice in renting from this property!! The manager (Steve) was the most professional manager I've had ever met! He took the time to walk me through one of the (if not, the most) Cleanest storage facility I have ever walked into! From the ceiling to the floors, all I saw was the absolute cleanest storage facility ever! I couldn't of had made a better choice in renting from this location. I highly encourage anyone looking fir a Clean facility with the utmost respect from the staff, then this is the location you want to rent from. The manager Steve is freaking awesome ?!!! Hat's off to him ?
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July 2023 by kurt miiller
Steve, the manager is very knowledgeable on what you need whether it is climate controlled or outside. He’s the man to talk to.
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July 2023 by tyreese singleton
This place is nice and clean! We received a storage in April and Erin was a big happy with helping us decide if we should get climate control or not. The only downfall is after 3 months the space goes back to market price and the office isn't sure what that would be! Also, insurance is required as part of the lease!
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June 2023 by Luis DeLuna
1st time getting storage. Steve was a BIG help. He made my experience a smooth one. He answered all of my questions and was very informative. I appreciated his patience the most. I would definitely recommend others to seek Steve out at Extra Space Storage for any storage needs.
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June 2023 by Dorian Phillips
As the store manager, Steven Builta understands the importance of excellent customer service. He gave me an extensive tour of the facility as well as made sure that I have all the information that he could possibly give me before leaving. He is a great asset to the company.
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June 2023 by Rasheeda Johnson
I just want to say that most employees don't really care about you or your situation but Steve at Extra Storage in Hammond on Columbus is the real deal. He's very knowledgeable, friendly and helpful. We need more people like him.
