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September 2022 by Guest
Hate this merge. Wasnt able to to view my checking account for a week . Having hard time contact customer service. Do Not Recommend !!
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September 2022 by Unrequited
"tHaT's jUsT oUr bAnK'S PoLiCy nOw" <-- You'll be hearing a lot of this with Old National. Do yourself a favor bank elsewhere.
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August 2022 by Billy Butler
Is was a great bank before the merge now you will be there a minimum of a hour and get nothing done sp I'm leaving this bank
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August 2022 by Bradford Knazze
Excellent Customer Service
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July 2022 by Rambo Lambo
Hate this merge. Wasnt able to to view my checking account for a week . Having hard time contact customer service. Do Not Recommend !!
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July 2022 by Theresa Vasquez
Gotta love the services and the tellers and bankers are the best to work with everyone is very professional and will go an extra mile to answer your questions awesome
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February 2022 by Phillip Pippion
I think I was racially profiled against at the Colombia Street location. I deposited a check and they kept me in the drive thru line for almost 30 minutes. Then came back to tell me my check would need 2 days to clear so I said fine. Then they came back a while later to say that my check would need 7 business days to clear because of the amount. They also gave me paperwork saying the reason is because they dont think my check would clear. I was so embarrassed. I have 10 times the amount I tried to withdraw but I still have to wait 7 business days. How Sway? Is it because I'm African-American???????
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December 2021 by Kevin
Told me I wasn’t allowed to do a money order by the lady at the drive through today without coming in despite me doing one at this branch like 4 days prior. Not sure I’ll stay with first Midwest they seem to be making my life inconvenient plus all the maintenance fees. Last week I spent like 10 mins waiting for someone at the drive through. I gave up and went to a different branch. First Midwest is neither a large bank like chase that you can rely on outside the region nor is is apparently a good local bank.
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May 2021 by Kenneth Hunter
Linda is the Best
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February 2021 by Ericka Morales-Marin
worst bank ever switching to chase
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April 2020 by Leo Ventura
bad customer service. their ATMs are very troublesome. they don't keep hours for people that 9 to 5 jobs.
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April 2019 by james oosborne
My dad has been banking here for 20 years. I started managing his accounts when he got sick. They are CONSTANTLY debiting his account 2ce for the same payment. One debit when pending and one when complete. One time $300 vanished with zero transaction history. They really could care less about their customers when you call to solve an issue. Its in their nation wide policy to not protect their customers accross the board. Also they are constantly having technical errors with their app. Trying to maintain the longstanding bank account for credit reasons. Dropping this bank as soon as I can! Actually got charged twice AGAIN today. There is almost no point in calling because they wont fix it...but here goes nothing.
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January 2019 by Teresa Garcia
very upset because i was in the window line for maybe 10 to 15 min just to get checks. then when it's my turn at the window i was told i had to go inside to get checks. i asked why n her response is thats how they do things. so i asked what did i need to get them she said my ID so if that's all i need n shes looking at me what is the difference for her to just give me the checks while she's looking at me at the window because I was at the very first front window what is the difference if I go in or not they're asking for the same thing and I still have to see a teller. im pregnant and i get up at 4:30 in the morning the last thing i want to do is go inside a bank after getting off my shift. i just want to pull up to the window get what I need to get and go.
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December 2018 by Ann King
Good service
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December 2017 by Scott Davis
Linda--an Asian lady who works there-- is very nice and friendly to customers. Very good service.
