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January 2024 by Jonathan jose Anciani Gonzalez
Es bien solo estube poco alli
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January 2024 by Shay Dowd
Omg the customer service was a 10000 out of 10000.. They was very informative and so nice , I will definitely come and recommend others to shop here
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October 2023 by Michele M
Needed a bulb for my brake light, and assistance replacing it. The young lady that assisted me, allegedly changed the bulb, but it still didn’t work. I went back to ask her as well as the other three employees standing there, if someone would please come out to double check that the bulb was installed properly. She refused, two walked away, and the other just stood there. Instead, she insisted that that there must be an electrical issue. I left angry at the way I had been treated, and swearing never to return.Later in the evening, it took my son all of three minutes to discover that the bulb that should’ve been replaced was still installed and clearly burnt out. Thankfully, I purchased a double pack and he properly installed the new bulb that was left in the pack. So, where is the old bulb she replaced, and where is the other new bulb missing from the pack? My first and last trip to O’reilly’s. One star because it’s required in order to post.
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October 2023 by Fager Collins
Great customer service..
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July 2023 by Ben Ruiz
Anthony treated me like a second class citizen and customer. I believe his actions were very discriminatory towards me. He could not tolerate answering questions, and simply because I insisted on asking questions he refused to provide me with any service when I was already a customer I then called the store to speak with leader ship, and he answered by saying his name was Paul. So not only is he a bad representative for O’Reilly but he’s a liar. I think O’Reilly lost me as a customer and will continue to lose customers as long as people like Anthony work there
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June 2023 by Roz Moreno
My niece and i were there on 6/18/23 at 645pm, 15 mins before closing. Anthony was absolutely Great helping us out. He checked the battery and alternator in her car and never made us feel rushed. He clocked out a little after 7pm when they closed. Excellent employees at this location!
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June 2023 by Odessa Garcia
Nice friendly staff
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May 2023 by Jeremy J.
This location got my order ready for pick up and it was a smooth transaction. Thanks.
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May 2023 by Jesse Rodriguez
Fun place nice people very helpful.
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May 2023 by Terry Smith
Had another tire problem- need lug nuts but they couldn't check the engine light - not enough staff.
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August 2022 by Gloria Day
Very good. Staff is very attentive and ready to assist you find what you need!
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August 2022 by Ameerah Thompson
This location on 165th and Indianapolis is horrible. The manager is rude and unprofessional. They ordered parts for me and for 3 days only half of my order arrived. Gave me times to come pick them up but for 3 days only one rotor was there. They were unapologetic and did not want to resolve the issue. On one conversation the “manager” even hung up on me. Unacceptable service. Will never go here again. The location near 169th and grand is amazing. They had the parts ready and waiting for me and it was at a lower cost.
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December 2021 by David Norris
It's a good place for auto parts staff is very helpful
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September 2021 by Tyler Smith
Crystal was lazy and didnt want to do her job.A weekago i went to return a part i got from 169thWas told without the receipt they cant help me witch is false because it was under my numberToday my buddy came to return a core charge, they looked his number up, and then told him without a debit card they cant refund his money. Witch is also falseThe buddy im with use to be a manager for orileysIm heavily disappointed and will he driving the extra few miles to the one on 169th.This location has completely trashed their name and reputation with me. Sad because i even had an interview for this location not to long ago and was really excited about it. Only for someone who dosent care at all to get the job over me. Hope management can get ahold of their employees
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January 2021 by Xavier Arnold
Great service quick and helpful
