-
January 2024 by Buddo Hood
Clean, comfy place to rest. Was kind of a task to get to however. But when we finally got there, the staff was welcoming and the water was hot.
-
December 2023 by Rebecca Nordstrom
Looked online for a reasonable place to stay while passing through. Got there tired as heck at 1050pm. Was approached by a man as soon as I got out of my car asking me for a lighter..this was after the shock of pulling up and seeing it was next to a gentlemans club with a flashing sign right next to the hotel. I walked in with my bags and was overcome with a strong weed smell...noticed the gentleman from the parking lot sitting on the couch by the front desk. I could hear 2 people behind the counter on the other side of the wall as I stood there complaining about shifts. Eventually one employee walked around and out the front door with the gentleman on the couch, telling the other employee to have a goodnight. The other worker went out the back door...both saw me...and there I stood for another 10 minutes waiting for someone to check me in. I called the hotel number..no reaponse as I stood there. Miss grumpy pants came back to the counter from the back and said "wait, I need to check in, I have no idea whats going on"... had I not been so tired I'd have drug my stuff outside and charged back my card and went elsewhere. I was put on the 1st floor seemingly near regulars and the place smelled so bad. The bed appeared clean or I would have lost it there...the chair on the other hand...really..you expect people to sit on the seat stains from lord knows what.Horrible horrible place, unsafe feeling and ZERO regard for customers. Barf barf barf
-
December 2023 by Benjamim Quissua
Very warm welcome, tastefully decorated family hotel. The rooms are spacious.
-
December 2023 by Ayouba Dabone
We recently celebrated our wedding at this hotel and had an unforgettable event.The location is amazing and a special thank you to all the staff who helped us plan our big day.
-
November 2023 by Aboubaka Sangare
A great experience! Very nice room, clean bed and bathroom. Good.
-
November 2023 by Jamil Johnson
Honestly this was a wonderful comfortable stay. My only criticism is that in the bathroom there was either dirt and or mold coming through the pipes. When I took a shower the black substance kept appearing.Outside of that the room was very clean and the bed was comfortable. I always smell the bedding and towels and they all were fresh.Service was great and I appreciated the morning breakfast which consist of make your own waffles and eggs.Location is great it is right off i94 and easy access to Chicago.
-
November 2023 by Dharmendra Singh
Good weekly rates. Rooms were clean and very comfortable. The staff was very friendly and understanding. Thank you for providing a wonderful stay.
-
November 2023 by southwest Detroit rob
I just came into my hotel after driving from out of state to hammond indiana, paid for my room...first thing when i took a pee,the toilet over flowed immediately.....i waited and waited incase it went down..nothing...front desk said no maitnance,no manager so if i wanna switch rooms i would have to pay 20 dollars extra...she said nothing she can do...not even a refund until the next day when a manager comes in.. called customer service ,they called front desk and nothing...customer service said if i pay the 20 tonight they will refund me tomorrow...that is unacceptable, for me to pay for quality inn having a clogged toilet.. so now its a health issue ,we drove straight in from out of state to come to a funeral,and need to use the bathroom.. and well we are gonna use bathroom regardless,we are not gonna hold it,not our fault...this is looking bad that front desk cant do nothing until a manager comes,so what if 3 toilets are clogged? She never offered a plunger to me,as i would of unclogged it myself. And not to mention the couch is pretty damn dirty,black and white stains all over it like bodily fluids....i have pics and video
-
November 2023 by Robert Matthews
Stayed there on Wednesday night 11-15-23. A Cockroach came across my bed while watching TV. Did not sleep under the covers was afraid of maybe more bugs. Used CLC Corporate Lodging for the stay. Breakfast was hot dogs sausage. I would not stay again. I would of complained if I had to pay for the room out of my pocket. Needs to be bug Free and a much better Hot Breakfast option.
-
November 2023 by Southwest D.
I just came into my hotel after driving from out of state to hammond indiana, paid for my room...first thing when i took a pee,the toilet over flowed immediately.....i waited and waited incase it went down..nothing...front desk said no maitnance,no manager so if i wanna switch rooms i would have to pay 20 dollars extra...she said nothing she can do...not even a refund until the next day when a manager comes in.. called customer service ,they called front desk and nothing...customer service said if i pay the 20 tonight they will refund me tomorrow...that is unacceptable, for me to pay for quality inn having a clogged toilet.. so now its a health issue ,we drove straight in from out of state to come to a funeral,and need to use the bathroom.. and well we are gonna use bathroom regardless,we are not gonna hold it,not our fault...this is looking bad that front desk cant do nothing until a manager comes,so what if 3 toilets are clogged? She never offered a plunger to me,as i would of unclogged it myself. And not to mention the couch is pretty damn dirty,black and white stains all over it like bodily fluids....i have pics and video
-
November 2023 by Charla Lewis
The rooms were very neat and clean. All amenities worked and the breakfast was good. I would definitely stay again when visiting family.
-
November 2023 by Joel Penhorwood
Always accommodating and easy to book with. Have stayed here often and will continue to stay here when working In the area. Hotel has everything I need for a good night's rest.
-
November 2023 by Tina Liggins
This was my first time visiting this hotel in Hammond Indiana. From entering the hotel I felt like this would be a great experience. Hotel front desk had great customer service and rooms were very clean which made the stay at the Quality INN & suites very comfortable and pleasant. Hotel had a little something in the lobby for their guests early morning. I will definitely be back. Thanks again..Rooms: The room were clean starting from the washrooms to the bedding of the sheets. All the appliances were working and clean as well.
-
November 2023 by Hachie Baker
An older property with new paint. Our first room smelled of mold. The second room was better but still had an old moldy smell. The manager was very kind and helpful but still not what we had hoped for. A point that has not been mentioned in other reviews is the strip club next door. Just not the kind of place we would normally stay. Spend the extra money and stay at a newer hotel.
-
October 2023 by Candice Higgins
We had a comfortable stay! I enjoyed the small but functional fitness center, the efficient staff, free breakfast, free wifi and free parking - all just 30 minutes from Chicago. It's a great value and convenience when driving to or near Chicago where the prices are much higher and the same amenities are an additional cost.