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January 2024 by Brian Evans
I’m New
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November 2023 by Kate Oliver
Fraud,rude, and very unprofessional that all I have to say.shop Arron's
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November 2023 by James Valek
The people at the Columbia store in Hammond are very rude. I ordered 2 appliances did all the paperwork set the delivery up and they missed the delivery stating they tried calling me .. No
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October 2023 by Frank Kane
Mario was extremely kind and had great customer service. 10/10 experience because of Mario.
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September 2023 by Ms Honey
Thank you Danita and Mario for the Amazing customer service! From the time I entered the store the staff was very pleasant and professional. Thank you for all your patience. By the end of my of shopping experience, I purchased a TV fireplace stand along with a Beautiful Living Room Set for my new home! I Love it! Fast and professional delivery. I can’t thank Danita (Manager) enough for helping me match my colors, my furniture looks amazing in my new home! Every question and concern about my account payment was handled so professionally. I highly recommend this store to everyone. I can’t wait to get my new washer and dryer set next month! Thank you Hammond, Indiana Rent-A-Center!
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September 2023 by Bryant Grant
Danita the store manager is great! I have bought a gaming pc, iphone, and a washer and dryer from their store and the service has been great. Whenever I had questions about my bill, she was there to answer any questions. Every time I thought about closing my account, I find myself buying something else. Everyone in the store is great, also Demario. Even though Danita was off, Demario was able to take care of me. I would recommend them ten times out of ten. Outstanding customer service!
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August 2023 by Martha Rodriguez
There is a lady by the name o Denita, has terrible attitude and is demanding, terrible customer service.
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June 2023 by Judy Sanders
How fast and a great deal first payment is 1 penny wow. I plan to pay this off before due last payment. Thank you can't wait to see the fire place tv stand in my place.
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June 2023 by kywana Hardy
Very good customer service and they treated me family
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April 2023 by Shampane R.
If I could give zero stars I would, mark my words rent a center, This is not over, how I was treated as a first time customer was absolutely disgusting and I will be going above and beyond to do something about it. Overall the company is great, but the managers in the retail stores not so great and that's going to take the company down in the long run, because nothing is being done.
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March 2023 by Angelica Terrazas
FYI I love the items that I have from them but they got very very poor customer service Danita and Mario are so unprofessional they say that they can work with you but they don’t until you call corporate office. They act like you don’t have your payment already to be deducted from your account but they want to add on extra $$$. I will pray for them for real thirsty people never again I can’t wait to finish with them soon.
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March 2023 by Jenelle Wood
I just recently moved into my apartment and this place is absolutely awesome. Danita and Mario are the best. They’re very professional and attentive. Thank you! I absolutely love my new bed!
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February 2023 by Cristina R
Terrible costumer service. I'm not able to see my account online, I can't even make my payments online. They changed my pay date without letting me know. They register cards without telling you.
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February 2023 by Alexandria J
I'm not sure if this message will directly reach Danita, but feel free to pass it along. I spoke with customer service and they informed me that you NEVER cancelled/refunded my order. We both saw that the only thing you did was push my delivery date back even though you were well informed that I no longer wanted the item. No thanks to you, but luckily for you, I was able to get it taken care of the right way WITH a confirmation email since you stated that you don't send confirmations. Which I found to be weird since you all sent me a confirmation of my order, so not only are you a liar, but you're very unprofessional as well.
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February 2023 by Alicia Hill
I love the customer service. I loved the delivery was Extremely professional.
