-
November 2023 by Kathy Zuccarelli
Just wanted to share what a great experience we had with Jeff Tumpis and Val at Smith Cheverolet. We purchased a used certified 21 Blazer from him a few weeks ago. We never felt pressured and felt like we were in good hands through the entire process. Car buying is honestly one of our least favorite things to do considering how it feels like you are working with high pressure sales people that are more concerned with making the sale then taking good care of you. This was not the case with Jeff!! He is an upstanding moral and ethical salesperson and really made id comfortable with our purchase. So I wanted to put it out there that if you are ready to buy a car, go and ask for Jeff. I see that there are several negative reviews out there, makes me wonder who they had that made the so unhappy? It could not have been Jeff.
-
November 2023 by luis rizo
It’s all right it’s like any other Chevy dealer. They try to stick you up with those warranties and extra things. They’ll hit your credit with about 15 inquiries. My advice go to your bank get a preapproval, then go with them. Don’t let them touch your credit.
-
November 2023 by Odysseus Kandah
Absolutely awesome experience. Jeff is the man you want to buy a car from. I bought 2 cars within 2 days. He made it all possible, smooth and fast. Thanks Jeff.Thanks Valerie for all the help... you guys are the best.
-
November 2023 by Terrence Harris
Valerie and Jeff made the purchasing process very quick and easy. As a satisfied customer, I would highly recommend Smith Chevy and will return for my next vehicle purchase.
-
October 2023 by Cindy Castro
I felt no pressure and was given other options to look at that I had not even considered. Jeff was very patient and accommodating.
-
October 2023 by linda kruhaj
We were extremely happy with our 3rd purchase at Smith Chevrolet in Hammond, IN. I recommend contacting Jeff Tumpis due to his knowledge and professionalism which exceeded our expectations!!
-
September 2023 by Linda Withrow
They serviced my GMC truck when the dealership I purchased it from could not get it in right away. They found the problem with my air conditioning and solved it right away
-
August 2023 by Brittany Bailey
I was in on 08/19/23 for an oil change, tire rotation and break check. I was serviced for all three concerns and when I left my vehicle started shaking when accelerating and breaking on the road. Also, you can hear a noise in the front of the vehicle on the right hand side (like something is loose). I had to take off from work, which was a huge inconvenience. I just purchased new tires last November 2023. I explained to the service advisor that possibly the tires are imbalanced.The service advisor advised me that the technician did not hear or feel anything, but I explained to the advisor that I didn’t have this problem until I left the dealership. I went on a test ride with the mechanic and he finally admitted to hearing the noise in the front of the vehicle and now I’m STILL WAITING after being here since 8:30am! No one has checked on the status of my vehicle nor has the advisor said anything to me! I will DEFINITELY NOT BE BACK TO PURCHASE ANOTHER VEHICLE NOR SERVICE ANY OF MY OTHER VEHICLES HERE!!!! I would highly NOT recommend!
-
August 2023 by Martha Drake
Regina and Mike in service always do a great job. My vehicle was done on time as promised
-
August 2023 by Shawn Kemp
The employees are very helpful. They make sure all your needs are taken care of, they are always ready to help.
-
June 2023 by Nancy K
The service dept. was very friendly but I couldn't understand why they couldn't quote me on parts because I could see the parts being offered by several vendors online. I have an 88 year old husband with dementia and no one close by to help me pick up his meds.Communication could have been better. I really think they deserve a 3.5 rating instead of 3.
-
June 2023 by Carlotta Anderson
I took my car here twice to get an inspection and these people are only good for that. They did not inspect my car properly and still charged me for the inspection. They said I needed a new engine but my car still turned over and didn't need one before it arrived. These people have no knowledge of what their doing. Just waisted a hundred dollars for an inspection for nothing. Would not recommend.
-
June 2023 by James Eddy
The attendee was very friendly and polite. She was able to answer any question regarding the condition of the vehicle..... Satisfied....
-
May 2023 by Brandon Gabriel Productions
Great experience at Smith Chevy! Came in to see my options and walked out with a beautiful Malibu. Jeff was great and made sure all my needs were met
-
April 2023 by Danyel Gales
They started working on my car before my scheduled appointment and I was out of there quickly. The waiting area is always clean and quiet even when it is full. I was informed about extra updates/repairs that my vehicle needed but they didn’t push me to get them. This is the only place I feel comfortable taking my car.
