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March 2025 by Jim Wall
During a very stressful time, the employees were extremely friendly and helpful getting me settled.
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February 2025 by Anesia Hodges
Everyone had great customer service. There was no wait time and the process was super fast and easy.
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February 2025 by Kristin Lynch
Best customer service ever. I will definitely be back for any towing or moving needs.
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December 2024 by Dalila L. Alvarez
Rented a Truck for Sunday for moving my stuff from one storage space to a local one down the street. When we got to the Extra Storage, to unload, the elevators (both of them) were not working. I had to keep the uhual truck an extra day, just holding my stuff till Extra Storage fixed the elevator. ES messed up my moving experience. I was not going to have the movers I hired and I only had a short window of time to move the items, before returning the truck. -When I returned the uhual on Tuesday morning, RYAN REALLY HELPED ME OUT, he wrapped everything up for us, on our return. RYAN THANK YOU FOR EVERYTHING, very pleasant guy. I'll make sure I recommend this U-Haul location to other people.
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December 2024 by juana Gutierrez
The online process was great. The face to face customer service was absolutely horrible. We will not be coming to this office again. The customer service personnel would not take the time to print a receipt upon return of the truck. The customer service rep there spoke to customers like they we’re ignorant , with a rude , unwilling demeanor. When asked for the manager , he said “ I’m the only one here”, but the manager was actually handling another complaint regarding the staff here in the back! When I asked him what the extra $53 with no detailed explanation on my card was he stated “ your miles, you must of not counted right” but the miles were already calculated for , he didn’t take the time to review it nor care to look into it. When asked for his manager again, he said I’ll be here tomorrow to. All to say stay away from this place ! The customer service treats people like they’re nothing but will take from you ! There’s no reason to treat people with anything less than respect for choosing your buisness !
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December 2024 by Judy Smith
Excellent Customer service
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December 2024 by Zach Gatcombe
Always awesome 😎
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October 2024 by Michelle Whitton
The young man was so professional and nice I couldn't believe it was a Monday. I don't think he could ever have a bad day. God bless
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October 2024 by timothy nowak
The staff at this location was great, have used them in the past and will continue to use them in the future.
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September 2024 by Adesuwa Oronsaye
I was so amazed by the customer service I received. Everyone was so polite especially the manager/owner. He was attentive and very helpful. I will definitely be back. Thank you
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September 2024 by Rishikesh Shirke
Staff behavior was not pleasant and were least interested in job.
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September 2024 by Chantel
Excellent customer service from all the staff. Nice friendly staff and go above and beyond for customer. They understand moving can be stressful.
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August 2024 by Neil Duncan
The team you have at this location is doing a wonderful job.
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August 2024 by LaTasha Hall
Unfortunately, I’m a little ashamed to say that I have moved quite a few times!😔😂 When I move though, this is my favorite U-Haul place to use. Whenever I go there, I NEVER have any type of problems. I can use a debit card with no issues, iykyk. Now this experience, my in-store representative was Elma. You guys, she was sooooooo nice and personable. We got to talking, and a huge storm had just passed, and we survived. lol But she knew her stuff, and even helped us to know we needed a truck with a ramp. It was just her sincere, warm, and genuine personality, and customer service. If you need to rent a U-Haul, I definitely recommend their location. I have used them for years now, since 2011. Thank you Elma for all your help!!😊
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August 2024 by Adot Jeezie
Everything went smoothly as expected
