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February 2024 by Trevor Williams
Very impressed! From the ladies at the front desk, to the vet techs, and the vet, I couldn't be happier with the service and care that my cat has received.I chose Hebron Animal Hospital because my cat hates leaving my home, and is very scared and timid when at the vet. I've been looking for a new vet for her that's closer to home, and a coworker referred me here. I'm so glad she did! They have been very caring, and my cat has already warmed up to them, and is doing much better. Hebron Animal Hospital has already had to perform a surgery for her, and they did a great job with that! Very much looking forward to continue to work with them, and I'm relieved to have found a vet that my cat is relaxed with. Thank you!
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February 2024 by Scott Sejda
I have been bringing my personal pets here for years and also been bringing my Police Department K9 here for the past few years.The staff and doctors here are top notch and absolutely amazing!! They have gone above and beyond to take care of my partner and I can't thank them enough for everything! I highly recommend this entire veterinarian clinic!
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February 2024 by Jennifer Francis
I absolutely love them. I have three dogs and two of them have pretty intense preexisting conditions. One of my dogs has a really hard time getting checked out and the vet and techs actively tried to make her more comfortable. One of my dogs actively loves going there because of all of the attention she gets when we come in.The staff remembers both me and my dogs every time we come in. They are kind and personable every time I come in. I have been able to take in all three of my large dogs in alone because they run such a smooth office.They have been great at getting me refills on medications quickly and I have never had an issue getting in for an appointment shortly after calling.I truly appreciate that the vet comes in and talks to you and doesn't just rush you out. They ask questions and give you the opportunity to ask any that you have. Other vets that I have seen have rushed through exams or just asked that I hold my difficult dog down. I have never had that problem there.I live closer to two other vets and could not imagine taking my girls anywhere but Hebron. We are incredibly lucky to have access to such a kind and knowledgeable vet!
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February 2024 by Debbie Rzepczynski
We continue to have excellent assistance with our Shelties from all of the staff at Hebron Animal Hospital! Lexi got another dental done & the staff were all so kind and gentle with her. We are fortunate that we have such a caring vet and techs nearby. I continue to recommend Hebron Animal Hospital. Thank you!
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February 2024 by Alexis Considine
The absolute best vet. I love them. Everyone from the office staff to the vet techs to the veterinarian are the polite, kind and patient. They talk to you thoroughly about your options on how to best care for your pet. And I have never ever felt pressured into doing something.. definitely not there to just “get money out of you” like other clinics I’ve been to in this area.Truly the best in NWI ?
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January 2024 by Bart Harting
Professional and polite staff. Superb experience all around. The vet I was fortunate enough to speak with has unfortunately recently retired, but the standards have not. Excellent people with superior knowledge. Remi and Callie love their trips to the vet. How many pet owners can make this claim? Final note, be sure to meet Stanley; the resident cat. He's awesome.
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January 2024 by Karen Carlson
we had a great experience here Amanda at the front desk was very helpful on the phone through our tragic situation and Dr Bruce fixed our German Shepherd up with all her wounds we greatly appreciate it.SincerelyKaren Monette
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January 2024 by Melissa B
We’ve been going here many years and we love them! They are so kind and compassionate, you can tell they all genuinely love animals.
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December 2023 by Noel Hancock
Very comfortable using their servicesPersonal attentionHappy helpful staffGreat vet
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December 2023 by Jersey Stewart
I took my cat here and they stuck a needle in his head and shot him with antibiotics and charged me 430.00. My cats no better actually is worse but who am I. I talked to some other people and showed them this receipt and they said that’s crazy.
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November 2023 by Lori Hamilton
Dr Bruce and her staff have always been so amazing and take great care of my pets!
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November 2023 by Abby Love
My dogs get excited every time we pull into the parking lot cause they love the employees so much. We have never had an issue and are always happy with our care.
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November 2023 by kasey beason
I have never in my life been treated the way this lady the ( vet tech ) treated me.I called cause my boyfriend asked me too since he is at work. Our dog has had severe kidney issues for a while now, on medication, special food the works. Lately she has been throwing up her water and food, has lost weight, very sluggish with no energy seems dehydrated, and we have tried everything. So I called and I talked to a sweet woman named Amanda because me and my boyfriend are scared our dog is slowly passing away. She helped me with information, everything I asked she comforted me and was beyond nice and helpful. When I went to call her back to set appointment I got the vet tech which I didn’t get her name , then she told me complete opposite that I couldn’t bring the dog in unless a certain doctor was there and none of those dates are available, was very cold and rude when I said I was just told they were open. She said No I can’t she wants this specific doctor to take care of her. She barely let me speak and kept talking over me. Then got rude and said wait I have to see if you’re even on her paperwork to be talking to you ignored me and put me on hold. Then said you need to have your boyfriend call I will not talk to you. I have never been treated that way when we’re worried about our dog dying right now and you won’t let me bring her in, you want me to wait??? I would never treat someone like that, beyond disgusting behavior from a professional
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November 2023 by Tracey Van Wieren
We made the painful decision to put our 17 year old aussie down. I called to make an appointment. I was told it would cost $78 for the vet to exam her PLUS any DIAGNOSTIC testing the vet deemed necessary then $161 to be euthanized. She was dying, why put her (and us) thru more misery? Then she told me since my dog hadn't been seen in a couple of years she was not active in their system and they wouldnt put her down. It worked out best BC I brought her to a complete stranger who couldn't have been kinder and thru it found a new vet. We will NOT be going back to Hebron Animal Hospital.
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November 2023 by Marge Bartolomucci
I would never bring another pet to this place. The vetinarian was really nice and friendly. The ladies at the front desk were horrible. We were short on the money due. I wanted to go to the bank with my son to get the remaining amt due. I was held there, not allowed to leave until the bill was paid. Do you know also and they won't tell you that if you show up with a sick pet without an app. They charge you an extra $200.00. Then of course refuse to show you the bill. The people at the front desk don't care about your pet. I was told to go hang out with my dead dog until my son returned with their money. In my 75 years I have never been treated like a criminal until i took my sick dog there.
