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March 2024 by Ashley
When I walked in to order coffee for me and my fiancés family there was a cashier at the desk, she did not say anything to me or my fiancés that she was busy and would be with us in a moment. So I said "hi could I get" then that's when she told me she was in the middle of something then I apologized and stepped back to wait. Then I heard her say to the other worker "you can take her order, that was rude." Rude?? You never said you were busy and I apologized for an honest mistake. The cashier that did help me was super polite. Will definitely think twice before going back. I think I will stick to dunkin or Starbucks because I have never had a rude cashier at either.
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March 2024 by Mark Ashmann
I have been here many times, and I find the coffee, food, and service exceptional. Mostly young people working hard and always cheerful. The chairs are comfortable, and the atmosphere is laid back. Having read some comments about forced tipping, this has never happened to me. I have always gone inside, so I can't speak for the drive-thru. Inside you are given the option of tipping, either with your card or putting something in the tip cup. I had grown tired of Dunkin', and Starbucks is more expensive and less friendly, in my opinion. For now, the Highland Biggby is my go-to place for coffee.
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March 2024 by Angelique Cantrell
Very good just
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March 2024 by Debra Bowden
This was my first time here. Delicious egg bites turkey havarti bagel and iced cappuccino.
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February 2024 by Melissa
1st time ever having their coffee and let’s just say I’m in love. I’m so sad I don’t live in the area. I’ve always been a starbies girl, but I don’t know anymore….might have to sell all my cups and get me a reusable Biggby cup instead ?
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January 2024 by Brooke Togtman
First time trying BIGGBY coffee since they don't support genocide. I ordered a honey cinnamon vanilla latte & a tuxedo muffin. I was pleased with both of them!
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January 2024 by Jelani aka LONIMAN
Customer service is excellent!! Much better product & service than the other chains in the area.
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January 2024 by Aaron Wolf
Really friendly service at the drive thru and our food & drinks were
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January 2024 by Annalisa H.
Best coffee around! Staff is super friendly & the bagels are SO GOOD. Can't wait for the waffle sandwhich to come back
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January 2024 by Brian Novak
Delicious and
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January 2024 by cecilia mireles
Very cold in there. Literally and figuratively. Tables for the booths are too tall. Not comfortable. Seating in the middle doesn’t make sense. Armchairs are cold and uncomfortable. Cold, small, square tables. No decorations. Just felt bare and cold. Did not help me decompress after my long day at work. Thankfully I was the only one in the place at the time otherwise I probably would’ve been that much more uncomfortable. I always go to Sips, but they were closed at the time. I googled and saw this place was open. Never again. Nothing special about this place at all. The coffee was subpar. Service was okay. They were more concerned about whatever they were all laughing at. Barely acknowledged me when I walked in. The cashier laughed in my face as I was ordering at whatever the crew was talking about. She covered her mouth because she realized she had laughed in my face. Not very personable at all. Monotone. Probably because it was towards the end of their shift. Only thing I actually liked was the breakfast bagel I had. It was very good. Too bad it didn’t make up for everything else.
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January 2024 by Tam R
Great people, delicious drinks.
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December 2023 by Rachel Arias - Tripp III
First time here. Good drinks and friendly service. Inside and outside have nice sitting areas. Would definitely come back. I am looking forward to making the at home coffee I purchased.
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December 2023 by Ken
Girl at the counter handed me cup covered in caramel. Then asked if I wanted to leave a 1,2 or $5 tip for the barista…these coffee chains need to get a handle on this tipping stuff. You don’t ask for a tip. If service is excellent I will tip.
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December 2023 by Jason Cordero
The staff working was very rude to me and my girlfriend. First I placed an order for pick up and the app didn't specify whether it was drive thru or pick up. I'm use to the Dunkin app where it'll ask you ahead of time how you plan to pick up your order. We get there and I mention a pick up and the person on the speaker said sorry you have to pick it up inside I said ok sorry.I went to drive forward and there's no way out and two cars in front. Wanted to back up but there was a car behind me. So I asked at the window if I could just have my order handed and I apologized and explained why I couldn't go inside and the person who handed it to me said "You should have said that in the first place". Really really rude on their part to speak towards customers who made an honest mistake but I guess the real mistake was giving them any business.
