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November 2023 by Jolene Swanson
The van I purchased some years ago had nothing but issues. The finance manager will run your credit through multiple banks, not just one. Also this company likes to support employees that have felonies and shouldn’t work with the public. If your finance manager beat his ex wife to the point of hospitalization in front of children, why would you want him working with your amazing customers? Do your research before supporting car businesses! Please go anywhere but Bosak!!!!
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November 2023 by Anthony Navarro
Neil my sales person was very pleasant and helpful through my purchase. He even pick me up at my home so I can pick up my car. I would recommend this dealership and Niel to friends that are looking for a car
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October 2023 by Sherry Doranski
My family has bought their last 4 cars from this dealer and have always been fair. The service department has always been exceptional as well, until today. I had a major repair done on a faulty part in February and now it's October and I'm needing the same repair again, keep in mind that the repair was warrantied for 1 year or 12,000 miles, which ever came 1st. I was told by service rep Tori since I was 1,000 miles past the warranty that I would have to pay for the repair all over again. In February I was told they flushed my engine oil out since it was a super dirty (just got the car) and that everything was cleaned up and fixed. Now in October the same part fails and I get told the engine oil was never flushed in February and that's why the part fails. To top it off the dealer didn't even have the machine to do it and made me look for somewhere else to take it. I paid $180 for the flush and required oil change and took it back to the dealer. Thankfully my boyfriend got the service manager to eat the part cost and I only paid labor for the repair, but how does this happen. A female asks for help and I get told I'm screwed, a man asks for answers and he gets results. By the way the dealer didn't even bother to compensate me for the $180 I had to put out to clean out the engine that they originally said they cleaned. They did however decide to charge me $340 in labor and kept my car for 5 working days because they did not have the proper equipment. They couldn't even give me a loaner car. This is a huge fail Bosak!
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October 2023 by Charles Boney
Excellent service personnel! Friendly and efficient. I was able to have regular maintenance performed in less than an hour. Shawn and Tony did a great job keeping me informed, and clearly explained the process.
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October 2023 by Patty Ann
This is the second vehicle that I have purchased from Bosak Honda in Highland Indiana. Everyone here is friendly, knowledgeable, and will take the time to make sure all your questions are answered to your satisfaction. It's a comfort to deal with people that really care about you and make sure you know that they will be there not just for the sale, but for all the years that you own your vehicle.
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September 2023 by Sue Silaj
Honda in highland, IN is the best car dealership I have ever experienced. They are smart, kind, knowledgeable, patient with all my questions and got me a fabulous deal! Thank you to Jason Allen and Sarah Cote!you are just the best! A sincere and heartfelt thank you!!!!!!
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September 2023 by debbie hunter
Everything was perfect! From the phone conversation with Terren to the delivery of the vehicle. He was very pleasant when I called to inquire if he had the vehicle my son wanted in stock. He was 100% transparent during the entire transaction. He educated my son on the vehicle options before he made a final decision. He was very patient and went above and beyond to ensure we were satisfied. I’ll definitely be back when I decide to trade up or get my daughter her first vehicle.
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September 2023 by Deanna Batliner
I am a repeat customer and Ryan couldn’t have been more professional or helpful or personable. He made my experience extremely comfortable and I was very pleased with my new lease as I left the show room despite today’s financial climate and all the changes affecting vehicle purchases.Katie was a pleasure too. Very efficient and clear about the financials. It was also great to see the retention rate of employees. Highland Bosak has a great crew.!
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August 2023 by Sandy
I have a Honda Odyssey 2011. My engine was misfiring even after I changed all the spark plugs, coils, and fuel injectors. I was baffled on what was going on. Therefore, I took it here at Bosak Honda dealership in Highland. Let me tell you they did such an amazing job on my vehicle. The customer service was outstanding. Very friendly and helpful. They even took the time to ask me all the information that they needed to find out was really going on. They made sure I didn’t leave that place without a definite answer on the underlying problem of my engine. Thus, I came in there with just doing the diagnostic and came out with a fixed car. I couldn’t be more happier with this place. Very grateful for their services. Highly recommended in my book!!!
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August 2023 by Melissa Gabrano
Easy car buying experience. Ryan was fantastic, friendly and very knowledgeable. He made us feel confident in purchasing our new vehicle. Overall, we had a pleasant experience and would recommend Bosak Honda to friends and family. Thank you!
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August 2023 by Alaina Bovastro
This was our first time having the car serviced here at it was a pleasant experience. The staff were professional and cordial. They were straight and forward about the services needed and I was kept updated on the progress of my vehicle. We will continue to have the car serviced at Bosak.
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July 2023 by Paulette La Rotonda
Thank you for the excellent service. I brought my car in for a recall fix. Tori is an asset to Bosak Honda. She explained how long it would take and call me when it was fixed. When I came back she explained what was performed on the car. I appreciate the fluid , tire, and brakes check too. Plus a free car wash. Thank you Tori. Kudos to you.
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July 2023 by Caryn Janiga
I Love my New Honda CRV !!! Katie Stephen and all the sales staff at Bosak is always very knowledgeable and make buying a new car a memorable experience. Thank you so much. I Love my Honda CRV ❤️
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July 2023 by Dana morgan
Brought in for three things. Never called me to update. When I finally called, they said all three things were fine. I complained and miraculously they found the solution to one problem. Told me the machines did not throw any codes. So apparently if you have no codes nothing is wrong. I left the parking lot and immediately attempted to use my sunroof (one if the problems) would not work. They said they could bot duplicate problems. I pulled over and videoed me attempting to use sunroof several times with no luck. Clearly they did not check the sunroof. Also this is the second time they have “missed” something wrong and it has been an issue.
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June 2023 by Angela Lemus
We had the best first car buying experience for our son at Bosak Honda. From the minute we drove into the parking lot to the second we drove off following our son in his new vehicle. Ryan was our salesman and he was fantastic. He listened to what we were looking for and exceeded our expectations. I appreciate everything Ryan and his manager Jason did to get my son the perfect vehicle that fit him, his budget and style. I would highly recommend Bosak and Ryan!