-
December 2023 by Jo Schmo
They have a decent selection of clothes. Priced fairly reasonably. However, maybe it was just that they are understaffed. Or maybe because of the time of year so it was extra busy. But they had an extremely long line. There were a lot of cashiers, so that wasn't an issue. But, besides the long line, the area where you stand in line was a huge disaster. Things were all over the place. If you wanted to buy an impulse item, as that is what was there, you would have no idea of the price of most items there. Not only that, but there were a lot of items not even on a peg at all, but just on the bottom shelf. A few items were on the floor, but most were not. We went there for new winter coats for my girls, which they both found ones that they like. So, at least we accomplished what we set out to do.
-
December 2023 by Annette Adkins
Worst time to go 12 , 2 cashiers 1 at register 5 walks away with 12 customers in line when there is only 1 cashier with big order trying to check out . What kinda of service is this and they don’t understand why online shopping is big . Horrible experience
-
November 2023 by Hubert Hartville
Great place to shop service and merchandise
-
November 2023 by Shishi
Terrible place to shop. The worst customer service I ever experienced the manager was rude and weird. Will not be back.
-
November 2023 by Pigs Adventures
Store has a good selection but you need to hire more people. Today 2 people operated registers - one was the Manager Dave - they tried all they could to keep the line down. Store is so disorganized. I mean customers don’t help by just throwing things around I’m sure but more staff is definitely needed.
-
October 2023 by Kathy Kathye
HIRE MORE STAFF!I have been to several of your stores and every last one of them seems to be understaffed! Hire more people, the store will look a lot better and your employees will be less on edge and not so rude! Jamie, I don't want an apology. I'm more interested in seeing some physical improvements in your stores. I have shopped at them all over Chicago and it is the same issue everywhere I go. Face it! YOU ARE UNDERSTAFFED. YOUR PEOPLE ARE OVERWORKED, TIRED AND RUDE! STOP BEING SO CHEAP AND HIRE MORE STAFF!Burlington is a nice store and sells very nice items, however it reminds me of the old GOLDBLATT'S BARGAIN BASEMENT. It was a JUNKY, JUNKY, JUNKY MESS! I always had to prepare myself before I went there because I knew shopping there was going to be a real hassle. Shopping in Goldblatt's took a lot of extra stamina, and where are they today? After so many years I think people just got tired of the hassle regardless of the fact that the prices were nice. I know I did. I would hate to see Burlington fall by the wayside in the same manner. Trust me, it can happen. Or, maybe Burlington is nothing more than a tax write-off! Even if that is the case, it is very disrespectful for you to treat your customers in such a manner.Please no "EMPTY" apologies just like the requested improvements.Thanks,Cynthia HartKnott
-
October 2023 by Nivaeh Frisbee
We went to look for a coat and left with shoes a coat and a warm jacket it is so big and has a great variety
-
October 2023 by Kittu m.v.reddy
I got good jackets from here
-
October 2023 by Kathryn Laver
Great store! Got everything that I needed.
-
October 2023 by Tom Fennema
Good selection of merchandise but very un organized
-
October 2023 by William Cambel
I shop at burlington because of the prices you cannot be anywhere else,
-
October 2023 by Rachell Allen
Dhey xot everything the line is long though
-
October 2023 by Mary Boyd
Great bargains for low prices. Customer service are always pleasant...
-
October 2023 by chandra reed
There are lots of brand names, but I was only looking luggage. Also, bathroom was filty
-
October 2023 by Huggy Bear
Always like Burlington good deals for big guys and some home goods
