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“Had a great experience this morning !! Walked right in after my workout at PF
no customers but me. Found what I was looking for
Headed to check out
Was quickly greeted by a gentleman who commiserated the struggles of running a business with me (as I run my own)
Keeping a handle on today’s age employees who don’t know nothing about hard work
I’m assuming he was the manager
Never got a name
But golly me and him shot the shit about the ins and outs of managing a successful business
I have plenty of confidence in today’s morning manager
And I am thrilled there are still younger people out there who slave the retail grind on the weekends for the greater good of all
Of us. !! Great experience !!”
“This is my favorite dollar store! ? I buy all my toiletries, snacks and food here. They have pretty much everything now even meat produce, vegetables and fruit.
Not to mention the staff is amazing! I have built very strong connections with each and every one of them. They are very friendly and helpful. :-)”
“Went to bank n found there is a Dollar tree nxt door ?yes. Why not, rght? Great! Da place has darn near everything. I stood a while of course?. Have been there twice✌️. Everything is in order on da store aisles.”
“The two employees here for the morning shift on 1/25, between 9-9:30am, were so awesome! They were both so sweet, helpful, and patient. The store is also very clean and has a lot of merchandise to choose from. ?”
“One of the best dollar tree stores I have been in! Clean, we'll stocked, and well organized. Staff is very friendly towards their customers and each other, and checkout is nice and quick! Wish I had one like this in my neighborhood!”
“This is one of my favorite places to shop can't beat it,things did change a little as far as prices.things are $1.25 now other than that they have the same stuff .no hasn't changed lately”
“Dollar Tree was a better experience this time. The line was getting long and there were seniors in the line. A second line was opened to move the seniors. That was the most thoughtful thing I've ever seen a Dollar Tree employee do. This is normally a semi-busy location.”
“This is now a Dollar Tree Plus and it's cute to see the items they offer online. Everything is clearly marked if it's more than $1.25. Staff could be a little friendlier and helpful.”
“Very clean but only 1 register was open. Which is sad being we are in Corona season. I feel the more registers the quicker people can get out the store and back to the safety of their homes.”
“Love the customer service love the environment respect for the employees employees respect the customers you know how black people tho so customer and employee might get a little shaky but all in all ten thumbs up”
“This store deserves some recognition. Every other dollar store I go to the store is always filthy and disorganized. I come to this location all the time and they always have everything clean and stocked well and every single employee here is friendly, which also you don’t see at many dollar stores. Whatever management is doing at this location they are doing it right, keep up the awesome work.”
“I was looking for a certain item it was there but the cashier said the price was higher than the price on display she called the manager and he corrected it thanks family dollar keep up the good work ??”
“I don't know about others, but to myself customer service is the key element in what differentiate one location from another. This location I never experienced bad service and even more so the cashiers are patient and versatile with each other in longer line waits in which keeps the customers calm.”
“I wanna thank Beautiful Berries for the awesome service and the creation of my 1800 bday berries they was the best! Thanks again and I’ll be placing future orders.”
“Dale is Da Man ? Today I had the Greatest Dollar store Experience Ever & Dale Da Man is the Reason. He Immediately Greeted Me as I walked in, He went out of His way Multiple times in order to Help Me locate the items I was looking for, He was multi tasking by Helping Me as well as Ringing up Customers at the Register. Dale Da Man Deserves a Raise as well as Recognition for His Loyalty Dedication & Devotion to Making Every Single Customer feel like Priority. Thank You Dale Da Man ? GOD BLESS YOU Sir ?”
“Overall I like this dollar tree. Lots of stuff usually always in stock. Pretty clean and organized. Only thing is sometimes you are waiting to check out for awhile.”
“Rashad has so much great customer service. I was greeted coming in and as I was leaving. He also helped me with an item I was looking for, that took me 15 minutes to find. Best place to shop at for household goods..”
“Been here several times and always met my expectations. However, I don't need any any batteries. The employees, from my experience, have always been really nice.”
“Very good prices at this location. If you do your price comparisons you will notice significant price values at this location. Good service and friendly staff. Easy to find store workers on the floor willing to assist me in locating items”
“One of my local go-to places in the area. Lines often get a lil long for the amount of staff working, but the manager is pretty good at handling that. I also like how the manager seems mean to most people, but she's just really no-nonsense, with staff AND customers. The way she came over the intercom and let customers know not to let their kids play in the store... ?????? Bravo ?”
“The store layout is terrible and they never have any diet coke or coke zeros in the fridge, but they do have plenty of Sonic posters! And by the way, I spy with my teeny little eye Reign Storm energy drinks! I'm perplexed why they're at the dollar store, as they're isn't a bad flavor and are high quality, but I'll take it!”
9AM - 10PM
1241 119th St, Whiting
Dollar Stores
“Popped into store to buy my daughter a juice and was greeted at the door by a kind older man, asked me if i was looking for anything in specific, i said juice he directed me to exactly what i was looking for was able to get in and out with no issues.. must say very clean and shelves very well stocked”
“Pretty great family dollar location. have been going here for 15+ years and have minimal complaints throughout. service is consistently great to good. the locations ability to struggle through many disasters, like cars being driven into it and break-ins, and bounce back so efficiently is admirable. serving the community well.”
“I went in the Family Dollar/Dollar General across from the old Edison School. I usually only come here for emergencies. This particular day, there was a young lady at the register, and she was so nice and customer friendly. I watched her with the customers. She was the same with everyone. It was the type of energy that spreads. Her vibe was happy!! When I got to the register, I told her not to change her energy, because it's rare you find happy people these days, especially in customer service. Normally when you go in the store, there is so much unprofessionalism. Boxes all in the aisles. No one says that you cannot have fun at work, but it is a business. Just be aware of your surroundings regarding your customers. We all know it is "the hood" store, but sadly that's an excuse. We want stores that we feel comfortable and proud to shop in without having to drive a country mile to get that. Corporate also needs to fix their stocking issue, because it's clearly an issue at all of their stores. Go ahead and spend the money and hire a midnight crew for stocking so your customers don't have to maneuver around boxes in the day time, which is a safety issue and trip hazard. You should also hire a crew to unload the trucks on delivery day. The day the truck comes doesn't change. This will help to change the cleanliness of the store during the day and require less re-stocking so your employees can be available to your customers improving customer service. Just an opinion.”
“This is my neighborhood store and in the 13 years I shopped here I would say yes this is a good family dollar to shop in. The staff are pretty good with assisting the customers.”
“The store is well stocked. The staff is friendly. I found a cleaner than most. The only downside is the parking, that whole strip mall has become very crowded and parking has become more difficult.”
“I really like Dollar Tree, but they don't have enough shopping carts for the customers. They expect customers to hold everything in their hands and shop. The carts they do have are broken. Just because the store is in a poor part of the city doesn't mean you treat customers any way ?.”
“This place first time going in here, also made it a second time. I gotta say the young lady at the register is amazing every time I go in she’s pleasant the rest talks amongst each other almost as if your not there in they paychecks automatically appear in there pockets with out customers, anyways I wish I got her name, but I will the next time cause I really appreciate her being a nice soul. Over all the store it’s self it’s okay, clean, and peaceful. I really do appreciate this store being right around home thanks again see you guys soon !!”
“This is the cleanest family dollar even before they updated it. A good manager goes a long way. The manager keeps this store clutter free and the shelves stay stocked. She's always in the store making sure it looks good!!”
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“Actually, this is one of my favorite dollar trees to go to the Customer Service or I should say the cashiers are very nice. They always reach you with a smile no matter how many people in the store. They keep calm and they treat you nice. The only thing that threw me off this time is this location was they really didn’t have a lot of things to pick from it like they didn’t do stock And I’m not sure why it was like that, but I typically get other things that I could use and stay at to substitute the things that I need it. I wanna thank them for always being nice. Customer Service goes along our way especially at a busy store. I’ll give them two thumbs up.”