Fifth Third Bank & ATM receives reviews noting exceptional customer service from most of the staff. A specific staff member is highlighted as being a favorite and a sweetheart, contributing to a positive and familiar experience. However, a notable issue is that the bank does not allow business accounts to use Zelle. The bank is described as having many full-service locations and ATMs across several states, operating in commercial banking, branch banking, consumer lending, and wealth management.
A big thank to Ashanti, She helped with check approval. She went above and beyond ,and quickly resolved our issue. ,
October 2026
Always been a fan and long time customer of Fifth Third. This location is yet another example of quick, friendly and knowledgeable customer service. Both from the bankers and clerks at the counter. I wish 5/3 did better job on offering loans as a company, but that’s beyond the branch level.
May 2026
I've been a customer with 5/3 for over 8 years. The one on halsted in Glenwood needs to shut down. They are too slow and have attitudes. Go to hammond on 45th and Glenwood -lansing Rd, or 152nd Burnham ave in Calumet city, or South Holland, il
