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December 2022 by Ms Barns
Had my jewelry and money stolen from my security deposit box. That Heath thing was very nasty about it. Anyone with problems with this bank please contact FBI.
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September 2022 by Ken Dennis
You won’t be able to cash a check if it is made out to you and your spouse unless you are both present. Very slow service through the drive thru lanes. Rude tellers at times, depending on who you get.
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July 2022 by D V
The transition process has been horrible. I cannot get anyone on the phone and now have to waste my time actually driving to the branch just to access my account.
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July 2022 by Brian O'Hare
Transitioned from First Midwest to Old National. Phone number on site disconnected, process in trying to access online banking has been beyond horrible, extremely difficult, have to go into a branch in order to get anything done thus far. Time to close out my accounts and find new bank that knows how to operate in todays ever changing market. Don't buy out other banks if you don't have the work force to handle the transition
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January 2022 by Kenny Dennis
You won’t be able to cash a check if it is made out to you and your spouse unless you are both present. Very slow service through the drive thru lanes. Rude tellers at times, depending on who you get.
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June 2020 by John Y.
I have never had any issues with this bank. Very friendly, professional staff that makes my banking experience all that more pleasant. Great location, hours and plenty of parking. Highly recommended
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September 2019 by Bill Moran
Please correct your online banking. Not only does it have the worst user interface of any app I’ve ever used, there seems to be many outages during the times that I work on my finances. The staff is great. Very helpful but I sensed over tasked to compensate for the less than adequate online banking experience.
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May 2019 by mike sanders
been a client for a while now great service and great employees. very helpful and always willing to help you in anyway they can.
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May 2019 by Jimmy VanBuren
Been a long time customer of this bank and this is one of my favorite locations staff is very helpful and they know what they are doing and will do what they can to help you
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February 2019 by Lisa Ann Pennington
Long-time customer, good service, not quite as fee-crazy as some banks
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April 2018 by Bill Di Cristofano
My mother got her mortgage from this branch and it was an absolutely horrible experience. Lied to the entire process, the numbers were constantly changing and never correct. She was notified about a surprise cash due at signing the day before the closing, and walked away with a different monthly payment than was previously discussed. I would NEVER recommend this branch for a mortgage to anyone!
