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March 2024 by Sherry Dubish
So far, so good. Service appointment scheduled. Friendly staff.
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October 2023 by memy andI
Absolute best service, hands down. Very professional, helpful, and pleasant. I've taken multiple cars to them as well as recommended to both family and friends.
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October 2023 by Adam Garcia
The ladies in the front are AWESOME! I was in an accident & the other party’s insurance was taking care of the repairs. Their insurance sent us over a check, but somehow my wife & I misplaced it (probably me lol) and when we went to pick up the car, we could not find the check anywhere…This is where the front office ladies come in. I went in for the 2nd time today & let her know we had lost the check & didn’t know what we were going to do. She got on the phone with Progressive & figured out how to receive payment from them, and I was able to take my car home & leave my rental with them. They turned a potentially bad situation into an AMAZING customer service opportunity. So thankful for the Gerber team but also the front of house ladies!
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August 2023 by Tommy Kalil
The staff is awesome! Kacey, Melissa, Joe and Jimmy are on top of things! They are friendly and communicate through the whole process! The techs do quality work!
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July 2023 by Ace boogie
They do the best work..PERIOD
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May 2023 by Dennis Galbeath
Very friendly staff. Haven't seen their finished product yet, but seem very professional. Parking lot is not great.
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March 2023 by Dennis B.
The people there are great ,I especially love the office ladies they are funny and sweet. They treat you like a human being ,not a number. The manager gal in the office is wonderful, she loves my dogs I wish I could take them out to lunch because of their kindness. The guys are great ,if a repair has a problem, they're very kind to fix the problem .go here ,the service is excellent.
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March 2023 by Ed Magallon
Dailey phone updates are lies, and they will find and tell you any little excuse why your car wasn't fixed on time
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February 2023 by Steve Bakker
They cannot get my car started wanted me to come and work on it, show them which there is nothing I can do they are the professionals, right?
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January 2023 by Mary Lynn C.
I was sent to this location because it was covered by the insurance of the person who hit me. I was quoted about a week for the work.....when I called on the second week, they said by the weekend and failed to mention that they were closed on the weekend. Now in the middle of the third week, this morning someone told me before the end of the day today possibly and when I just hung up they are telling me before February 3. I've already returned the rental. I absolutely do not recommend this location.
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September 2022 by Brian Blaha
Took my car into Gerber Collision & Glass to do repairs from a car accident. A couple months later after they "finished" the repairs, my condenser went out. Come to find out that Gerber installed the wrong lower seal to the condenser. Hence the reason why the condenser ended up going out.If you want a company to install the wrong parts on your vehicle, then when it malfunctins have to pay for the repairs out of your pocket, Gerber Collision & Glass is your company.
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August 2022 by Alexis Daggett
Very personable staff. Took my vehicle in due to an accident. My accident was July 1. At first, Gerber's next available appointment was August 4 (a month away) but they called a week and a half later to let me know that they had an opening much sooner. After taking my car in, they were done with the repairs sooner than the estimated deadline date they sent via text. Really great service and I'm so glad to have my car back?
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June 2022 by Joe Popovich
They dont fix glass. Stayed on hold for twenty minutes no answer. Then drove to their Highland location where i was told someone would contact me to schedule a time. I did get a call to get it fixed at another location by a different company. Wasted my time.
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May 2022 by Angela Crane
Had the wait a week just to get a “quote”…..won’t be able to repair/service my car til the end of April!! I was told their parts for KIA are on “back order”!! Their quote was over $3,000 compared to 3 other quotes I got between $2,100 and $2,400!!
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March 2022 by Lauren Buchler
I’ve gone here several times whether it’s for a minor or major issue. The team there including the manager are always so great and I don’t think to go anywhere else. Last week they helped me when my battery died at work and I needed a new one that night. In 2018 I went here for rear end damage to my new car after taking a previous car to a different place who did a terrible job. Gerber fixed my new car and it looked new again. I’ve always had a good experience here. Check them out
