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September 2023 by glo m.
Nice reps to work with. Very courteous and polite
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July 2023 by LaDonna Swanson
My overall experience with the rental was good. I wanted a 15 passenger van but they were all rented so I had to go with the 12 instead which worked out. The reason for the 3 stars is the man behind the counter was not friendly and the sliding door would get stuck sometimes I mentioned it to the guy behind the counter and all he did was had someone look at it and they said it was fine, well that was because my fiancee got it unstuck before the guy from the back checked it out. I asked could I get another van and was told they were all rented. My concern was that of some of my passengers were in the late 60's to 75 year old and I'm in my late 40's if I couldn't get it open how could they. I just thought it would be a hazardous problem but in the end my family and I were able to work with it.
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June 2023 by Tank Edwards
First I wanna say this place is really an gem in highland and the surrounding area. We rented a 15 passenger van for our vacation trip to Florida. This van handles well and drive like a car. If you really know how to drive you honestly can't tell you are in a van. You can see this company cares about their fleet of vehicles. It was great on gas, the mileage was ok. From here to Florida we stopped for gas maybe 4 times. And that's because I never wanted the van to go pass half.. but renting from them is a great choice they have plenty of sprinter van available But they are booked fast I would go months in advance to make sure the vehicle is available. Now we are just waiting for our deposit back if that happens or goes wrong lll add to this review
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June 2023 by Barry Edwards
The female at the counter is OK, but the guy that works there is a worthless waste of human space and doesn't help anyone or anything. I'm Telling you to go somewhere else for better equipment and support.
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June 2023 by Francisco Mory
The Female is really nice , but the fat guy in the front counter really bad attitude problem, maybe needs to loose some weight
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April 2023 by Blane R.
Marcus of Highland have not been good neighbors! Very disappointed in their inhability to be reasonable. They have disrupted our tranquility due to glaring lights.We only asked they turn off the specific lights in question while a long term solution is pending. Two to four lights on the south wall. They wont even compromise...incredible. The lights in question are illegal and have no permit. The Town is aware as we have submitted petitions, attended council meetings and made numerous reasonable request. We support our businesses but this is outrageous. It appears they are not willing to meet the community half way. I love Brantwood community!
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April 2023 by Mike Miranda
Friendly staff. They take the extra step to satisfy!
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April 2023 by Rich103
First time using this car/van rental very professional and knowledgeable van was latest model very clean ? and had all tech features overall we had a great experience ? definitely will use them again in the future. (Rented 15 passenger van hard to find they have many )
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April 2023 by China Skinner
I booked here 3 times before, the price was right. This time they really upset me, my mom have to get an emergency surgery and I have documentation to prove that, I called customer service and was denied to switch my reservation for a later date. I never asked for a refund or anything. The young lady was nice but she informed me that her mgt couldn’t do anything. I honestly feel that was so envy for them to keep the $100 dollars without changing the date for pick up.
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March 2023 by Bilnesha Tillman
I've been renting from here for many years and have never had an issue. The price for rentals is reasonable and the staff is very professional.
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January 2023 by Tim Smith
I was not impressed. ?
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July 2022 by Ben F.
Excellent service vans are always clean and staff is very friendly and helpful even printed directions for my parents because my mom didn't want to use her phone lol
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September 2021 by James Kemp III
!!! WARNING!!! Vehicle was very nice and in excellent condition, but be warned! Anything you have to pay, make sure it’s in the paperwork! They are currently trying to avoid returning a $100 reservation fee on top of a $100 deposit that I was told would be returned upon return of my rental!
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September 2021 by L M
This place is alright with me! The company came through for me on such short notice. Had an issue with enterprise the week of my trip and had been searching for an alternative rental place. I Visited two days before my trip to rent a 15 passenger Van and was able to pick it up one day before we left. I didnt realize the 15 passenger Van had less luggage room but no big deal we made it work. Unlimited mileage and $100 deposit required that you will get back. The Van was super cute and updated. I'd definitely rent from this company again!
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August 2021 by Dr. Harace Minniefield Jr
Great place
