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February 2024 by Priscilla Rodriquez
I have always had great customer service when I visited Office Depot in Highland. The employees are always kind and have taken the time to assist me whenever I have needed assistance with purchase and their copy services.
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February 2024 by EX31 Designs
Went in tonight to get an item that the website said was available for in-store pick up. Decided to go in and get it myself instead of pre-purchasing before I got there and turns out it wasn’t in stock. While that stinks b/c I needed it tonight, the employee is what made the encounter memorable. He didn’t care at all about anything other than that I was inconveniencing him by asking about something he didn’t have. No customer service whatsoever. Maybe all the other employees are great, if so, I’m sorry they have to work with him.
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February 2024 by Nancy Kayes
Store closed. But it's not 7pm. It is 6:30pm
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February 2024 by Ana Leugim
The lady manager is so welcoming and very friendly. I LOVE shopping in stores with happy employees. Thank you!
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December 2023 by Tashi G.
I needed help with printing some pictures out and I was kindly assisted by Amanda. She was very patient and helpful.
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October 2023 by Lovingfamily83 Lovinggod83
Got watched the whole time me and my family! As if we were stealing and we got no assistance . Very rude and I work to hard to be treated less due to my culture. Never coming back. The star was to get this posted to make others aware.
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October 2023 by Araceli Christian
Excellent customer service. Xavier Jeremy is great at what he does. The team made me feel a valued customer. Highly recommend office depot, Highland, Il
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September 2023 by Donna Zisoff
I went to buy a printer cartridge at Office Depot. I wasn’t sure which one I needed. The salesperson was extremely helpful, went right to the shelf and picked it out. He was very personable and thanked me for stopping in. Great experience!!
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September 2023 by Gail Fentress
Store associates greeted you , they are very knowledgeable and helpful
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August 2023 by Lola Jefferson
It's always pretty empty in here. Nobody was in the store and it still took 10 mins for an associate to come help me. An associate helped me see the differences between the different printers and that was helpful. I decided to get toner instead, and I waited 10 mins only to find out they didn't have the toner. So I was in there for 30 mins for no reason. Could've went Staplea or another office supply store and probably gotten better results.
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August 2023 by Mando
I showed to the store before closing hours assuming I would not receive help. Also, the print service area was closed for the day due to short staff, but it did not stop Amanda from helping. I told her I was struggling online with the print service and she helped me fix the issue. While helping me she assisted other customers, too. It got overwhelming at one point with the rush but she remained positive throughout. She displayed patience and leadership as a manager toward other employees. It was nice to receive help from you. Thank you again and good luck. ?
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July 2023 by MrJojo8675309
Today, “Shiv” the associate who helped me was a huge benefit to my experience at Office Depot.
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July 2023 by jeff volk
Way over priced folks you need to shop around. I had sticker shock when I was shopping. Got home and did some research. Never again. I got ripped off. 2-4 times the prices of other stores on basic essentials.
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June 2023 by Mark Beamon
Very helpful staff. The store was stocked decently but prices were higher in store than online for the same item.
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May 2023 by Rochelle Mons-Larson
The cost of larger copies were a little more than I expected, but the employee Patrick was outstanding. He was professional, knowledgeable and courteous. He was extremely helpful accessing the blueprints from my phone & forwarding them to the store to be printed. He called as soon as they were ready for pick up. And checkout was quick.