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March 2024 by Kyle A.
What a bunch of jokers that work and run their services very un professional I would even use them for a oil change let alone handle anything important
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March 2024 by Enrique Vilches
Worse time in the service, today I brought my van and 5 hrs later still waiting for.
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March 2024 by Beth Hrabovsky
I recently purchased a 2024 Sorento from Thomas Kia . Janelle was phenomenal . The process was flawless . Most important I didn’t feel pressure in making a quick decision. If looking for a car, keep her in mind. She will not disappoint .
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March 2024 by Evan Keiser
Employees running around and talking with eachother while we were being waited on, process took way longer than expected, i personally recommend Southlake Kia over Thomas
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March 2024 by David Laflech
Janelle is a sales superstar ? and Jose is a financing guru ?. Both top notch at their respected positions, my new dream team when it comes to car buying, cheers ?
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March 2024 by Joy Love
Purchased a used car (13 nissan rogue) on 2/24.. On Monday finally drove car airbag flashing.. Check engine light comes on.. Tire pressures light... Now I'm thinking codes checks were cleared before the purchase. Talked to Sales Manager and Sales women who have done Nothing to help with the situation. Stating I'll call you back.. No call backs.. No help.. I would never purchase nor recommend this car dealership.
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March 2024 by Jane Johnson
We have had such great service at Thomas Kia with both sales and service employees! They treat you like family and there is no pressure when shopping for a vehicle. We have bought all our vehicles from Mohamed, he is the only sales person we will buy from. We bought 9 vehicles from him and referred 2 families to him
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March 2024 by Kristin V.
I brought a 2024 Kia Sorento from Paige on 2/29/24. It was an excellent buying experience. I highly recommend asking for her. I went in thinking that I should get a Telluride but sat in a bunch of SUVs to get the right one for me. I never felt pressured at all. She was genuinely excited about the vehicle and showed me all the features. I felt taken care of not pushed. I felt like it was in a modern no-haggle buying experience, not a gross old school "what do I have to do to get you to buy this car today". I am happy with my car. The whole process took about 4 hours in total. I went in the first day to buy the Telluride but realized it was too big so they got a Sorrento in the next day. I felt the process was quick and pain free. I was very reluctant to buy a car due to my last experience but this was actually pretty great.
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March 2024 by Mike Wazermacalit
Large selection, friendly staff who go above and beyond. Listen to your concerns and expectations and always give the best experience
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March 2024 by david gasper
Was able to scheduled an appointment and drop the car off early for later pick-up. Worked out very nice for me. Staff there is great.
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March 2024 by vincent meyer
Excellent !
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March 2024 by Brittany Privett
I bought a 2024 Kia Sportage from here back in December. I had the best experience with Janelle! She did an amazing job of explaining everything without making me feel pressured. She was personable and fun to work with as well! She made the whole process so easy! I love my car!!
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March 2024 by Donald Keslin
Thomas KIA of highland is very friendly and fast. Employees are knowledgeable. I was able to get in and out fast.
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March 2024 by Foodie For Life
Angela is a miracle worker! I highly recommend her. I came in with very low expectations knowing my credit profile. I was honestly looking for the cheapest car they had. Well Angela surprised me and help me walk out with an amazing car that came with an amazing warranty. Every other dealership I went to wanted a ton of money down and even then I was only offered a way older car with high miles and no extra warranty. I will forever come to Thomas Kia for all my cars. Thanks again Angela!!
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March 2024 by wouldy0ukindly
Dropped my car off for a few recalls. Staff was very friendly and helpful
