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October 2023 by Frank L.
This is my FIRST time using JOE'S AUTOMOTIVE REPAIR in Benicia, California ( recommended by a dear friend) .. .. ..And I must say, They are my go to auto/truck repair shop from now on !! !! .. .. They managed to squeeze me in on 10/19/2023 for a Brake Job & LOF Replacement .. .. Both Joe and his wife (Brenda) were gracious and professional in handling my much needed job !! .. .. And the Technician who did the job was GREAT too .. .. ..I will also bring my 3 Classic Cars and 2001 Motorhome to them too, when repairs and regular maintenance is needed. .. .. ..You may have to wait a month to get your work done, (they are popular) but they're worth it, and the wait too, but they WILL fill you in on any cancellation !! !! .. .. .. IMO Sincerely & Best WishesFrank J. Lombardo, Jr. ( retired 1970-2012 Ford Dealership Sales Manager & 1969-2010 Bay Area Night Club Entertainer )Benicia, California 94510 .. .. ..
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October 2023 by Ira C.
Joe knows his trade and gets an A+ on customer service. Brenda (Joe's wife) makes the business a family affair and goes over and above with her communication abilities. HONEST, FAIR & LOCAL equate to a good service business!
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September 2023 by Terrie H.
I went to have ac repaired on my taurus in july. I picked up my car over 800 dollars later. It worked very well. A month later its blowing warm air and check engine light comsmes in. I take it back over 900 dollars later i have an alternatir new battery and no working ac. The ac was the original problem. Very disappointed in this auto repair shop. T. H.
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June 2023 by Tim Saylor
Fantastic
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August 2022 by Leigh H.
Joe has taken care of my Aunt's Chevy pick up for years. He is very reliable and fair. Highly recommend this business.
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February 2022 by Google user
This is one of the most honest and helpful person to take your vehicle to. You can trust him and his prices are the best not to mention he was able to tell me exactly what was wrong and I needed a lot done to my vehicle at the time he was able to tell me what needed done immediately and what could wait until I was able to get the money to get it done he's such a helpful machanic who does the job right and I have never had better service and will only take my vehicles to him
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November 2021 by Holley Tallent
This is one of the most honest and helpful person to take your vehicle to. You can trust him and his prices are the best not to mention he was able to tell me exactly what was wrong and I needed a lot done to my vehicle at the time he was able to tell me what needed done immediately and what could wait until I was able to get the money to get it done he's such a helpful machanic who does the job right and I have never had better service and will only take my vehicles to himServices: Tyres
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November 2021 by Mark Cornett
Jo is an A1 guy
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October 2021 by Emily R.
If I could give them zero stars it would be too many. I brought my VW there to have the clutch changed. After quoting me 3x the amount any other shop- Joe so kindly said I could bring him the part and he would install it. He failed to mention this would somehow make my business less important than anyone else. So one week passes....no response...two weeks...no response....week three comes around and they will "have it done Friday" ...friday comes around....Next week....next week rolls around....annnnnd they "try by Monday." Then when my frustration has mounted because my car has been sitting and not moved for nearly a month- he informs me I can just go take it somewhere else. And now, I am out the cost of the tow and the cost of a clutch that he was supposed to install. An absolute embarrassment to the automotive industry. I have filed a complaint with the B.A.R and CalOsha, I hope this never ever happens to anyone else as it has been a COSTLY mistake of trusting these people.
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July 2021 by C H.
I can't really begin to tell you the whole story of how much Joe has done to take care of me and my F150. What I will say is that I've never ever experienced a mechanic do more and go above and beyond more. Joe has earned my business for as long as he is working. My experience with him was beyond top notch. Thanks so much for everything Joe. From the girl with a F150 and no towing experience.
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May 2021 by Annabelle P.
Brought our '17 Subaru Forester in for: * Transmission oil * Front & Rear Differential Oil * Brake Fluid flush * Coolant flush Needed our car back by the end of the day for a trip we were planning on leaving for early the next morning. Joe told us he could get it done and he did, for less than his original quote. Joe sourced the oils/fluid from Subaru and had our car back to us before closing time the same day. 10/10 would recommend this shop.
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April 2021 by Eric F.
It's tough to find an honest mechanic, but Joe and his team 100% fit that description. They are super considerate of cost and time expectations. Joe's whole team is efficient, punctual and extremely detail oriented. Their quality speaks for itself, and they stand by their work. I can't speak highly enough about Joe, and his entire business. They are doing it right.
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December 2020 by Krystle K.
I was in a bind and Joe was such a huge help for me! Everyone in town was full including him but he helped me anyways, checking my tire pressures, filling them up, checking oil levels, topping me off and then didn't even charge me. What a guy! I'm always hearing great things about him and now I see why.
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September 2020 by Sarah Akinremi
Called several times he never showed up to work on my car
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July 2020 by Casey S.
Once again Joe and his team knocked it out of the park again! Very fast and efficient to repair my work van that broken down!
