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February 2024 by mike pessetto
Worst service. The girl was ignorant. Asked for my Receipt she crumpled it up and threw it on the counter. Then when my food was ready she gave my sandwich to the guy who ordered AFTER me because he got two of them and I only had 1. When I asked for a bag she walked away.
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February 2024 by Anna Grace
They told us they had nothing but pieces of chicken because they didn’t want to cook anything on the spot besides chicken. They had no shrimp, and no buns for chicken sandwiches. While we waited for tenders, I have never seen anybody move more slowly and stand around and talk than the two working at the time. I watched them steer away tons of business because they didn’t want to cook anything additional for them. They didn’t have fries or most of the sauces I requested either. I am pretty sure it costs 2 times as much as normal too because it’s a truck stop off of the toll road. Whoever manages this place put these two in a terrible position. They didn’t offer very great service, but they also seemed to be doing the best they could under the circumstance of having nothing in stock to serve.
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February 2024 by T D
Kitchen closed after 7pm! Ridiculous, kid was just sitting down in the back of the place and took over 8minutes to acknowledge I was there. Horrible, never stop here.
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January 2024 by sexxycan606
The chicken was as any other Popeyes taste, very good and crispy. The staff working there were pretty friendly.
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January 2024 by Jonathan Hernandez
“Opens” at 10am with no food even cooking or any drawers in registers ready to go. Either they need more man power or better employees.
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January 2024 by Don Walko
It's very disappointing that a restaurant at an Indiana Toll Road rest stop is running out of food at 7pm on a week night. What food they had was not fresh.Travelers don't stop driving at 6 o'clock. Why don't rest areas accommodate them?
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January 2024 by Danger Noodle
Cashier was rude. Said “We’re out of tenders.” While a full rack of fresh tenders was behind him. I’m not saying the kid is racist to boot but he served the white family in front of myself and the Asian gentleman who was with me so there is that. You can best believe I will be passing this location from now on.
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January 2024 by Jack Zimmerman
Fresh crispy fried chicken with decent service
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December 2023 by Joe Obertin
This was the Popeyes at the Ernie Pyle stop on the Indiana Toll Road. Service at the counter was very slow and at least half of the items on the menu screen were not available. Some of the people waiting in line started ranting about being disrespected by the long wait and thought dropping some f-bombs would help. On the positive side, the chicken sandwich and fries were excellent. The chicken was juicy and hot and the fries were fresh and plentiful. Food was great and almost made up for the long wait.
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December 2023 by Wesley Van Hoosen
The staff complained at the guy in front of me about what he ordered, and then didn’t know what came with the meals when I went up to order.The staff was rude, moved like snails and definitely served old food. The chicken looked like it was barely fried, was almost cold, and instead of 3 tenders I got 6 little end pieces that were probably leftover from the fryer.Fries were cold and stale. My partner got a chicken sandwich that tasted off.Find somewhere else to go if you find yourself in this part of Indiana.Also, INSANELY EXPENSIVE!
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December 2023 by Theresa Munnerlyn
This location has a beautiful menu most of which was UNAVAILABLE! Why are there pictures of items that are not sold there?
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December 2023 by Marge Orth
Only 2 items available, out of moat dipping sauce, couldn't make change. Poor
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November 2023 by Nicholas DeLessio
I've traveled across this corridor about a dozen times, and this Popeyes is consistently terrible. I do my best to avoid it, but sometimes there isn't any choice.Here's the worst experience I had at this one, still burned in my brain:Waited 45 minutes in a line of only about 6 orders just to get my order taken. Was told while trying to place the order that they were out of ALL FOOD except spicy chicken strips. No signs were put up to indicate this food shortage. This already felt like a bait and switch to screw over a captive audience.But a captive audience I was. Since I'd already waited so long and couldn't afford to waste any more time, I ordered the chicken strips with sauce.Somehow, even though there was only one thing on the menu they managed to get my order wrong and forgot the sauce. Amazing. Waited another 15 minutes at the counter to try to get the sauce from somebody (it was sitting right across) until I had to give up and reach across the counter myself to get it.Avoid this absolute joke of a food establishment. Less care could not be given if they were actively trying to be terrible. The experience with this one awful Popeyes has soured me on the whole franchise.
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November 2023 by Arthur Sanow
Doesn't matter which side of the highway you're on, most of the time you go in there and you have to either wait for somebody to get served for their out of food. Overall quality and service really suck I don't know how they keep the doors open. Service plaza needs a more reliable vendor.
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November 2023 by Sara Olegario
530pm on Saturday night and they have no sides , no sandwiches and no tenders. It says they close at 11pm and they are not making anymore food. Employees are hanging around like they don't want to be there.