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April 2024 by Torri Vredenburg
this is the absolute WORST dq i have ever been to. the dude working the window was the unkindest person ever, u could tell he hated his job. secondly, they stated they were out of ice cream, onion rings, cheese curds, lettuce, tomatoes, mello yellow, gravy and who knows what else BUT as i was waiting for my order to be made, they were currently making ice cream for other customers. they are the slowest dq in existence and i will never be coming back. this place needs to fix itself or shut down.
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April 2024 by aaron schmucker
I drove all thw way there to get ice cream just to see a sign on there door that said no ice cream.
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April 2024 by David Dinius
Made up a ice-cream cake for us with a short notice. Saved the day.
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March 2024 by Tobias McDowell
Ex cashier here. I worked at this DQ for about 8 months, it was my first job. There is more wrong with this store than just the service.. There is mold in the back, where the dishes are washed. It's never not soaking wet back there, which obviously is the reason for the mold, but is also the reason as to why they have had cockroaches for at least a year. The water always being an inch deep means the roach treatments never work, not only this, but always happen while customers are literally inside of the store, eating. They have never shut down to get the store actually cleaned and up to state standard. They have failed several health inspections and barely pass the ones they do, which most likely only happens because they bribe the inspector, because there's no way they pass after what I've seen. No health codes are followed whatsoever. Management also illegally allows minors to work over the legal limit of hours and one of the workers there works for free regularly, btw he's a minor. I actually quit because managers were spreading rumors about me. So, unless you want moldy, roach-filled food made by child laborers, don't go to the DQ on First Street.
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March 2024 by jeremy meier
Slowest DQ in
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March 2024 by Morgan Tock
I dont usually complain ever, but the blizzard i got was so soupy and overfilled when I opened it, I could barely lift the cup up without it spilling over onto the floor. They also never made my blizzard because they didn't have brownie (which is understandable since they were really busy and almost out of everything) but they never told me and only told me 7 or 8 minutes after I got there.Again, they were really busy so they had to get orders out before taking new ones in, I get it. But my order was a mobile order which they completely forgot about.Overall, I had to put my blizzard that I dumped into a bowl into the freezer to wait to eat.
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February 2024 by trish morse
Went thru the drive thru for 2 milkshakes. Just ordering took like 5 minutes. I usually have a ton of patience but this uncalled for. The shakes were great but the service was not good.
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February 2024 by Sims HD
Great eats and frozen treats!
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February 2024 by Kevin Tillinghast
$45 order read on...Man I'm not a complainer but... ordered a small $32 cake. $32 cake! But that's not my issue. $5 for a salad had 6 pieces of lettuce 2 tomato dices and that's it! Lady was nice enough to put chicken and cheese on it after asking for a refund for just that item. I was then told they were closing and I needed to leave. So had to eat in my truck, no big deal. Got double cheese burger you could tell had been sitting a very long time and was literally cold. So after spending $45 the only edible food I got was cheese curds. So I'm REALLY hoping this $32 cake tastes like a $45 cake. Lol. Eat elsewhere is what I'd recommend and I'll NEVER EVER eat at dairy queen again especially this 1. Disappointed in spending so much to eat but still being hungry because food was nasty. Rubber cheese burger! I get I was there 30 minutes b4 closing but spending $45 should of atleast gave me edible food.
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January 2024 by Dream v
Second time I’ve found a hair in my order.
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December 2023 by AdrianMabel Wright
DO NOT PATRON THIS ESTABLISHMENT. Out of hot dogs, chocolate,bananas, ect (long list) long wait for slow service. Sunday eve so called manager has no problem solving skills. Place needs close permanently.. dont waste your time or money..
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November 2023 by Lillie Enyart
the service is a little slow and tables are always dirty but the food is
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November 2023 by Christi Shrock
We went through the drive thru and experienced some of the worst customer service possible. The employee taking our order was very rude and unprofessional. We were asked to pull forward to wait on our food which would be understandable if they had been swamped or even a little busy but they literally had 1 car ahead of us and that was it. we waited over 15 minutes to get 2 cheeseburgers, cold fries and extremely over cooked cheese curds that had NO cheese left inside them because it all boiled out in deep fryer
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November 2023 by Charles Gordon (ThatInsuranceGuy)
For a place that was recently remodeled, there is still a feeling of undesirability inside here. The drive through is 3xtremely narrow as well.
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November 2023 by David Fry
Delicious food! Good service considering how busy you were. Keep up the good work!