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April 2024 by Amanda B
Olivia was very helpful in explaining the whole process when I first stopped in, Brian kept me updated on a daily basis on what step of the progress my car was in, and Shannon was super helpful getting me on my way after staying a few minutes late for me to pick up my car when finished before the shop would be closed for the weekend this was a great experience all around not to mention my car was done on time if not before then expected, thank you!
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March 2024 by Stephanie Robbins
Great service, excellent communication. Would come back for sure!
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March 2024 by Darlena Collins
These people are fabulous from the beginning to the finished product! Friendly service and attention to your concerns. I could not have ask for better service. 100% Satisfaction!
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March 2024 by Jeffro Sutt
Eric and his team did an amazing job fixing my truck.
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March 2024 by Deanna Wise
I dropped off my car, thinking it was damage from something hitting my car, like a cart hitting it hard, without the person telling me. As soon as Brian looked at it he could tell it was previous work tailing. (I had taken it to a different Caliber about a year ago.) | even received a call from this location's general manager explaining what had happened and that the work was guaranteed for life. My RAV4 was fixed under warranty and rental car provided! Brian updated me through texts along the way, so I always knew what was happening. This shop is honest and has great customer service! My experience here, from the moment I walked in and was greeted, until I drove away, car like new, was top notch! BTW, I was told the technician at the other store that did the original, failed work no longer works for any Caliber Collision.
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March 2024 by Zachary Su
Its been 2 years now since I got my car back from this Caliber Collision, and this is my post of review of the overall shop and my experience!I have had nothing but issues with electrical components all over the car. I dropped off my car around early June of 2022. I thought that everything would be fine, since it mainly consisted of replacing the rear bumper, rear bash bar, trunk, etc. Shouldn't be too bad, but they managed to do the worst. They somehow blew the fuse and the immobilizer module, which prevented the car from starting properly. I wasn't given any exact information as to how they did it or what caused it, instead, I was given extremely vague statements. Such as "I don't know how it happened", "I don't know", "I am not sure". From the manager named Erik. With that being said, they extended the timeframe of the repairment. And I didn't get my car back until mid-August of 2022, when it was originally said to be July of 2022. When I finally got my car back, I discovered 2 issues immediately. Which was the ignition and the turn signal. To start with, the turn signal did not work properly, almost as if it was shorted, it would ocassionally turn on and off, but never consistent. Next thing was how the car struggled to crank to start, I have to crank it twice in order for the vehicle to start. Otherwise the key doesn't coomunicate with the ecu, and blocks it from starting. Lastly, they used a wrong fuse for my transmission. Which ended up preventing me from being able to shift into gears, unless I manually override it.all in all, I was able to tackle most of the issues listed above, by replacing the fuse by myself, and fixing the turn signal. But the immobilizer issue was never dealt with, instead I just learned to crank twice. Which is still annoying, but not as much as when I first got the car back.The shop did ok with the trunk repairment, other than minor panel gaps. The latch requires a lot more force in order to close, but still functions as it should. The paint is also nicely done, so no complaints there. But this shop really needs to do better when it comes to electrical work, all the issues above could've definitely been avoided, had they done it properly the first time around.The overall experience wasn't great, really disliked the place. But at the end of the day I got my car back, and have been driving it for the past 2 years.
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March 2024 by Angel J
I would definitely recommend Caliber Collision to those who may be in need of the services they provide. The customer service they provided was beyond amazing! I felt like I got a whole new vehicle back. If I am ever in the same situation again then I would definitely use them again. Shout out to Brian and the entire team at Caliber Collision!
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March 2024 by Danielle Rapp
Eric and Brian did an awesome job. I will always take my vehicles there.
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March 2024 by Carmen Reyes Aguayo
The service was amazing from the very beginning and through the whole process. Definitely recommend them.
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March 2024 by Marilyn Johnston
This is the second experience with Caliber and the customer service is exceptional. Eric texted us several times, updating us on the progress of our repairs. Will definitely recommend 100%.
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March 2024 by Jared Martin
Professional service, I was updated throughout the process and my vehicle was returned to me essentially detailed inside and out. 10 out of 10
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March 2024 by Toni Bouldes
Very courteous and professional. Great workmanship.
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March 2024 by Marsha Davis
Probably the best service I’ve ever had. The attention to detail is superb. Highly recommend this shop
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February 2024 by Tim Able
Highly recommend this place if you have a fender bender. They were extra ordinarily kind and finished our van early!
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February 2024 by Dianna Parker
This place does awesome work
