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December 2023 by Matt Miller
Shawn was incredibly helpful, got the size and style nailed down on first visit.
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December 2023 by Macario Torres
Amazing products and love the store! Shawn is super helpful! Will be coming back
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June 2022 by James Carter
I have been a customer at this store for about 5 years, and I have always had a good experience here. Current manager Diane is always very friendly and has helped me get what I need. The store carries a variety of formal and casual styles in a wide range of sizes and widths which is good for those of us who wear odd sizes.
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April 2022 by Diane T
Worst experience in a high end shoe store. The associate was completely incompetent. She suggested wrong sizes and was telling us what we wanted instead of taking the time and asking us. She talked so quickly as if she wanted us out of the store. She didn’t take anytime in wanting to help us. Worst experience I ever had in this store she should work at Walmart
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December 2021 by Wyatt Bishop
Good shoes, questionable staffThe associate suggested I try on the incorrect shoe size before actually getting me what I asked for. I had to explicitly tell them “I’d really prefer the 10.5’s”, before they’d begrudgingly grab what I requested.Please, never patronize a customer like this again. Why would an employee even suggest I might be wrong about my shoe size that hasn’t changed in years? Extremely annoying and unprofessional. Save yourself the trouble and order online.
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November 2021 by Max Max
Haven't got my order yet ???
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August 2020 by Curt Leitz
Brian is fantastic and will go above and beyond! Haven’t had the chance to interact with his other staff but when the manager approaches customer service like Brian does, I’m sure the whole team follows. Once I convince Allen Edmonds to open a store in Duluth MN I plan to recruit him to my city. Oh wait, probably easier for me to just move to Indianapolis. ?
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May 2019 by Mark Wells
Always great customer service and sale the most incredible dress and casual shoes. I'm never disappointed with a purchase I've made here.
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May 2019 by Stuart Meyer
I photograph weddings in addition to my day job, so I often have to be on my feet all day. I've mostly purchased shoes based on looks and figured that my feet could take the abuse. If only I'd have paid more attention to them. I now have plantars fasciitis and had surgery to remove a bone spur. I also have narrow feet and now wear a custom orthotic. Getting formal shoes that don't kill my feet is nearly impossible. So I went to Allen Edmonds and tried on about 12 out of the 25 lasts they carry, I wanted an oxford style that worked with my orthotics. I found the Carlyle in chili, bought one pair and liked it so well that I purchased a second pair in black. I also bought the Wilbert and now own a second pair. I've walked in both of these for 8 to 10 hour stretches and I still can't believe how comfortable they are. My feet are still tired at the end of the day, but without the aching pain I had with the other non-Allen Edmonds shoes. I've occasionally gone back to some of the other 10 pairs of formal shoes I have just to get some my money's worth out of them and barely made it past 1/2 hour before my feet were throbbing. For me, Allen Edmonds is as close to a custom shoe I can get without spending thousands of dollars. As a bonus, they're made in the USA of very high quality. I expect to get 10 or 15 years out of them with proper care using a shoe tree and occasional leather conditioning. They hold their shape very well with constant use. They're simply the best shoes I've every owned.
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April 2019 by Max R
Nice belts! The place is for men's shoes, belts etc. Don't come in a rush. You will pay the price for things that last if you take care of them.
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April 2019 by James Hall
Very friendly and helpful staff that have gone out of their way to help me get the right fit and good deals! I'm a big fan of the brand and staff here.
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April 2019 by Richard Payton
Great service. Great product!
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June 2018 by Shea Ellington
The quality is good and all but this store's staff is what keeps me coming back.
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June 2018 by Quintin Coppola
Brian and his team at the Keystone location are always professional and welcoming with their customers. I always feel confident that when I walk in the store I'll walk out with a pair of shoes that fit well.
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October 2017 by Jesus Bazan
The staff here is extremely helpful and help you find what you need. Large variety of shoes and they can order items not in stock for you.
