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December 2022 by Kellie R
This was a military move with the US Army - Germany to NC. The packers were careless, did not pack our items well and ALOT of items were "missing" even stuff taken out of sealed boxes. Submitted our claim and they drag their feet at each and every step. Disregarding the agreement they made with the US Government pertaining to how long they have to respond and to get items inspected and to respond again to counter offers ect. Over 50K worth of damaged and missing items and they want to offer 6K. I have even cc'ed the supervisor of the person who is handling our claim and no response from them either. Unprofessional, dishonest and very poor customer service. The US government should blacklist them as movers for our military.
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March 2021 by Dan “DWRSR” Rourke
They never called back and we were previous customers. I think they got bought out?
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June 2020 by C. Hopes
There was a gentleman, who was an owner operator via Red Ball, his name was Carneal Addison. If l tell you that man was a God-send. He and his crew moved my family and they arrived on time, packed our home from top to bottom timely, and moved us to our new home across state. I highly recommend Mr. Addison for all your moving needs. Very honest, reliable, and professional. Thank you Red Ball and Mr. Addison for a job well-done! #keepontruckin'
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February 2020 by Joey K.
Do not use this company under any circumstances. MILITARY: They will assign them to you, immediately call and request a different company. They are slow, they break things and refuse to pay for them, and are generally unprofessional. I was deployed when they moved my family 6 months ago, we are still dealing with their nonsense. Find anyone else, literally. I can't do 0 stars or I would.
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June 2019 by 210DRVR
Great move
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January 2019 by shirleen a.
Had the worst experience with this company. I was quoted $800 to move a set of jewelers display cases to California from Indianapolis. The bill they charged me in the end was over $2500. They had an expert go out to the site to look before giving me the quote. Ridiculous.
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January 2018 by Jamie Brewer
Always courteous and professional when they answer the phone.
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July 2017 by Indiana Biker FTW
Very well organised and professional. Id recommend this company to ANYONE needing quality help moving. Their employee, Jerry Lee Apollos was very respectable and took great care with all of our items. Thanks again for everything.
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December 2016 by jd morrissette
American Red Ball is one of our strategic partners and continues to excel in the service provided. Keep up the great work!
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November 2016 by jeannie christofalos
This is by far the worst moving company there is! The air force will never work with them again, and if our military can't work with them neither should you. The truck got here at 10 this morning and has just been sitting there for over an hour, no movers in sight. We called the company and of course no answer. Being a pcs move, it's a liability issue if we were to move anything off the truck ourselves, so we are literally sitting here looking at our furniture in he truck. Moving from alaska to utah was 10 times easier and better executed than this train wreck from utah to illinois. What an awful company. Would give .01 stars. Update: they are officially blacklisted by the air force.
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November 2016 by Eric Martinez
Horrible!!! Once my stuff arrived I found my kids bedroom sets had been infested with bed bugs. Now I have to replace all my kids furniture for there rooms. Wherever they are storing or transporting our stuff in needs to ensure that it is properly sanitized.
