-
November 2023 by Todd Fuqua
Phil helped me resolve an account issue that another store wasn’t able to fully resolve. I’m grateful for his time and expertise.
-
September 2023 by Lela M.
I appreciated the convo on the phone with a kind individual named Billy!!
-
September 2023 by Kathy Addison
They helped me with my issue that I came for. The store was pretty busy and I had to wait for a little bit
-
August 2023 by Chris Herman
Called at 3:45 and asked to upgrade my phone and see if it was available. Was told yes. Said I was on my way, be there in 10 min. Walked there only to find store closed by 4pm. Unbelievably bad customer service!!!!!
-
July 2023 by Lacillia Alexander
Zach is AMAZING GO VISIT THIS PARTICULAR LOCATION IF YOU WANT GREAT ASSISTANCE AND HELPHE’s very nice and great at what he does
-
June 2023 by Dale Neuburger
Excellent experience at the AT&T store on Massachusetts Avenue in Indianapolis. Daniel is a super-salesman and did a terrific job of showing various products and accessing special promotions. Very happy…thank you, Daniel!
-
June 2023 by Rachel Gahagen
The staff was unanimously so helpful and ensured I got the best deal that made the most sense based on my needs. 10/10!
-
April 2023 by Rachel Ragland
Was in and out pretty fast.Would like to see improvement in customer service. The guy who was helping me, was interrupted by store phone calls multiple times during my time with him, while 3 other store employees were sitting around on their phones who probably could have gotten the phone.
-
April 2023 by HENNA
Had a great experience purchasing a new device at this location, thanks to Daniel. He was pleasant, knowledgeable, patient; helped me with specific decisions, suggested other services and made it all very ease and fast. Highly recommend seeing him if you're at this location!
-
April 2023 by Maybrice Henry
I'm a retired 69 year old lady who had a very phone bill. I worked with Zechariah he was very patient when it came to explaining my bill and the options I had to lower it. Absolutely phenomenal service. I will be visiting this store the next time I have any issues.
-
April 2023 by Manasi Somasundaram
Daniel was really great and helpful, we had an issue to resolve, and he really took time too help us and I need to appreciate his patience and dedication
-
April 2023 by Thomas “Ben” Cockrum
Dropped off my device after removing all of my files days later after buying a new Galaxy S23 Ultra at a different store. Very helpful.
-
April 2023 by Pauline Lymon
Avery Hill store manager was polite and informative throughout the entire process ?.
-
March 2023 by Julia Little
Zach, Daniel, and Avery were incredibly helpful and excellent company. Any waiting was filled with 90s/2K music videos and Walking Dead talk. Even if you’re not having trouble with your phone, you should totally just stop by for a chat. A++ 100%
-
January 2023 by Karen Powell
Both Avery and Zach were helpful and knowledgable. Although AT&T condones “authorized retailers,” the one that sold me the plan at Target made a lot of mistakes. Finally, that AT&T Authorized Dealer at Target sent me to this AT&T Store on Mass Ave. Zach listened patiently and Avery personally dedicated his time to helping me iron everything out and get the phones and plan that worked perfectly for my family. What I particularly appreciated was his honesty and speaking plainly. It took an afternoon to get the situation resolved, but we laughed and became friends along the way. Two thumbs up.
