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July 2025 by Dede Dixon
Kevin was super nice and friendly!
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June 2025 by dan stonehouse
Hello, Recently my Android kept freezing up & had multiple issues. Multiple viruses had taken over. Two nice young men. Lameire & Malcom Clemens assisted me. They were extremely nice & very helpful. Every discount & options that were available to me were fully explained. The store was getting an influx of customers. Enter Pon who is the ultimate manager of the store. Very intelligent & personable. Pon has great leadership skills & is a great multitasker.
I had to remove a freeze on the 3 credit agency's. Pon helped me get thru some issues.
Now I am on the 55 plus plan. Save some money on my fixed income. Everything is good now. Plus I received 2 promotional items. The store on 5025 E. 82nd St 46250 is ready to give You top notch expert customer service & the best deals possible. Thank you Pon & Company. Daniel E. Stonehouse. I truly like my new phone. Peace Out....
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June 2025 by Alec Mercer
Kevin and Malcolm were both very nice and helpful! Would ask for them anytime I am in the store!
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June 2025 by gaby platt
Please call me. Manager lied straight to me & my father's face $70 for 2 lines they said. Came to the store 4x switching from T-Mobile. Already had phones, didn't purchase any. Our bill is 216$. Over 10 hrs so far and a huge waste of time. Went back to store today, said the lowest we can do is 104$. They also always lock the doors here, like they scam people so often I get the impression they're concerned someone they previously scammed may walk in.
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June 2025 by Sandy Venerable
Malcolm, did a wonderful job helping me set up my new phone, i am so happy with my service.Thank you AT&T.
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June 2025 by Mary Minnich
Malcolm was very helpful In getting me a new phone and line added to my account..very friendly
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May 2025 by LoLo Terry
Paul and Kevin helped me so much last Saturday! Paul gave me the best deal and was very helpful!
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May 2025 by Sherie Bishop
My husband's phone was on the fritz, so we went here. The first guy tried and tried to fix his, but it was beyond repair. We decided to get a new phone. A lady named Alley was quite a lot of help. Then she handed us over to another man. He helped us get stuff from our old phone to our new phone. He is very satisfied with his new iPhone 16E.
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May 2025 by Pat Walker
Lamier was our sales representative and his presentation was fantastic. We are older and he needed to help us a lot. He was very patient and an understanding. I give him a 5 star ⭐️ rating.
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May 2025 by Hunter Sego
Both La’Mire and Pone were extremely helpful and efficient. Came in to re-estblish my cellular connection and they went the extra mile and recognized my plan was out dated which upon revision saved us a significant amount on our plan. Excellent customer service and exemplary professionalism.
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May 2025 by Randy
I went into my local AT&T hub and upon entry was greeted with a “Good Morning” by Paul (who happened to be the store manager). This may not appeal or stand out to most but in a time were true customer service is rarely acted upon it was refreshing to have such a warm welcome; it was as though I was entering an individual’s home. Paul then explained his current work flow or process in that he was tending to a customer that was present and he would be sure to take care of me afterwards. In between Paul helping the customer, he would check in with me giving me an update on timing ((this is while the customer had to do some odds and ends on his own). When it was my turn to be assisted Paul did some research into my situation and also provided added documentation of his research into my profile. Because there was limitations on what Paul was able to do for me, at a retail or branch level, he directed me to the company phone dialing the particular department that would best be able to address and assist me with my issue. After some time, I was able to get my situation resolved. Paul had circled back to ensure that I had been taken care of. I thanked him and expressed my gratitude and appreciation for his help because I understood that he had lot going as he was working double duty for upper management as well as overseeing his store. Paul really came through by helping me to maintain my trust in what exceptional customer service should resemble!
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May 2025 by Gabriel Koontz
Kevin S. Help me set up my own line in less than 15-20 minutes. The guy was super cool to deal with and handled my questions with some serious expertise. Shoutout to that guy! Thanks Kev
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April 2025 by Aletha Coleman
Pon was awesome, very knowledgeable & efficient with getting my services set up! This is the only location I visit because of the customer service!
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April 2025 by Raya B
Helped us get phones! thank you
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April 2025 by James Williams
Fantastic service! Alicia was super patient and made it easy even though I was not super helpful having all my info ready. She knew her stuff and clearly explained all the phone options. I’m really happy I came into this location.
