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January 2024 by Gil Ernst
I had a battery go bad at 6:00 at night so I went to auto zone for help. Bo was extremely helpful and got me taken of. Thanks to everyone at auto zone I appreciate the extra effort and thanks again Bo for installing the battery for me.
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December 2023 by ariane Westmoreland
Nick was fantastic! Works well under pressure and patiently helped me with my light! Thanks nick
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December 2023 by Tom
When I go there Paul helps me out and is by far the most polite and go the extra mile to help of any parts person i have delt with in many years.been going to this store since it opened.Thanks Paul.
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December 2023 by KrissyKay
I visited Auto Zone the other day at 11120 E Washington St, Indianapolis, IN 46229...for a headlight issue with my son's car. I was pleasantly greeted by Thomas and Nichols who answered all my questions and educated me on the best options for his car. Nichols assisted with helping me install my son's headlight. They were both patient, polite, knowledgeable and courteous. I will definitely go back there for all my auto needs. Thank you both for such great service and customer care.
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December 2023 by Mary Wagers
I came into your store for turn signal bulbs and one of the taillights bulbs was out. I was greeted by Nicholas. He was friendly and attentive to my needs. He ask me a few questions, which I didn’t know the answer to, so he followed me to my car. We came back into the store, and I bought what he picked for me. He kindly went back to my car and the bulbs installed in minutes. Because of the wonderful customer service I received from Nicholas, I will be shopping at your store for my auto needs!
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December 2023 by Stacey Ambrose
Went tonight with a headlight out. Nicholas was amazing and helped me out with changing it. Went above and beyond with helping out. It was even getting dark and he still changed it for me. The other guys in the store asked him for help and he said yes to helping each and everyone with their customers. I will definitely be back when I need something thanks to him goving me grrat customer service.
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December 2023 by Amy Streeval
The new manager, Sam, was a wonderful representation of customer service. He helped me on the purchase of a battery and installed it also. I will defiantly be back to this location.
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December 2023 by Mary Holder
Mr. Nickolas was a great assistant to me, I brought front wipers blades, and he even put them on for me. GREAT JOB
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November 2023 by Mary Rouse
Very helpful staff didn't make me feel like a dumb female
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October 2023 by Julie Willis
Came into the store to get breaks and rotors for my vehicle. I was immediately greeted by two friendly gentlemen. Paul B was so patient and kind while helping me get the correct parts for my car even though it was late at night. I appreciate his kindness and want to shout him out for going above and beyond! Thank you Paul!
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September 2023 by Marc McDonald
Great customer experience today with Tina and company! I have physical challenges, and from the beginning with help getting into the store to the end with an in-stock battery at a competetive price including complementary replacement along with a cool conversation about roller coasters...I couldn't ask for more. Thank you!!
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August 2023 by Bryan Scott
Inexperienced salesmen, some can't count, dont give them change and bills to get bills back....took 5 mins to finally agree I wasn't trying to scam him!
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August 2023 by Martin Gutierrez
I have been going to this store since 2003 I like nice people working here really helpful.
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July 2023 by Seth Johnson
Go in with the knowledge of what you need and vehicle type and Tina will help you out completely, find all that you need, and get you on your way without the need for you to wander around wondering where things are. This is probably the best service I've had at a store like this ever. Top marks!
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June 2023 by Indy Home
My experience at this location was excellent! Paul B is an exceptional and very knowledgeable employee who provided my wife and I with outstanding service. I highly recommend that you visit this location for all of your auto parts needs, and request help from Paul!
