AutoZone Auto Parts on Rockville Rd in Indianapolis, IN, is known for its helpful staff and wide selection of auto parts and accessories. Customers appreciate how the team at this location goes above and beyond to assist with various car issues. One customer praised the staff for being courteous, professional, and helpful, especially when they needed to borrow tools and find the right parts quickly. Another reviewer shared a heartfelt story of how the employees, including the store manager, provided exceptional support when their vehicle broke down while traveling across the country. The staff checked the battery, called other locations and mechanics, and helped find a mobile mechanic, which allowed the customer to stay on schedule and reach their destination. Others have received help with simple tasks like installing wiper blades, with staff carefully ensuring everything was working properly. Many customers highlight that although AutoZone does not offer mechanic services, employees try their best to assist with troubleshooting and recommendations. The store's employees are often praised for their kindness, empathy, and willingness to help in urgent or unexpected situations. Overall, AutoZone Rockville Rd is seen as a reliable place for auto parts and helpful advice, making it a go-to spot for local drivers in need of quick assistance or quality parts.
Claimed to not have a working Check engine sensor .. Im sure 50% of customers are coming in to use that feature . Such an inconvenience especially when having car issues. Referred me to their competitors down the street oreilys
June 2024
Technician Stephen was so patient and helped me with my windshield wipers while it was raining! Grateful for his kindness!
March 2024
Bought a pair of wiper here and the attendant helped to carefully install them and made sure it was working well. Nice one and thank you.
