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November 2023 by Lori Jenco
Nothing wrong with auto zone. They just didn't have the part we needed.
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November 2023 by Tony Reed
Everyone there has always been great. I appreciate you guys all of you.
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October 2023 by Lynda Kuchler
A gentleman by the name of Brice helped me today with my tail and brake lights out. He was so informative and helpful and cared extremely about my safety. I can't thank him enough.
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October 2023 by Katharina Lane
Malachi was very helpful, friendly and professional. His willingness to aid customers is the reason I will be visiting Rockville Auto Zone again.
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October 2023 by Kelly Bug
Didnt have my part when they said they would so I had to be wo a car for a extra two days other then that its alright.
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September 2023 by Christian Orbe
There is a man in the store named José who is a manager and has Hispanic descent who would be very useful to be bilingual to help all the people who go to the store who do not know how to speak English but on the contrary he has made me feel bad. He has made me feel discriminated against for not knowing the language every time I go to buy the store I talk to him in Spanish and he answers me in English and I say I don't understand you talk to me in Spanish he gets upset with a bad face and it makes me feel afraid and It makes me feel discriminated against. I live nearby and I always have to go there. I hope he is not there because I prefer to use my translator with a person who really takes good care of me.
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August 2023 by Ambirly Davidson
John C. was incredibly helpful and patient while trying to help everyone at the same time! You’re the best, John!! Thanks!!!
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August 2023 by Brad Smith
Was told to go to another store to do a return because they didn’t feel like it. This location also rejected a friend requesting her battery be checked.
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July 2023 by James Rasor
The salesperson was very helpful in finding what I wanted.
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July 2023 by Brian King
Had what I needed at affordable prices. Customer service was good.
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June 2023 by S Hou
We were charged twice for an item. They gave us our money back, but we had to pay 49 dollars for an item that was advertised for 12 on their web site.
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June 2023 by Robert Hill
Only one guy working the counter, the store wasn't too terribly busy. I was hoping to get in, get out since I was just getting some coolant.
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May 2023 by Troy Roberts
They do price matches here from what I understand and the staff is very friendly and they always get you taken care of. If you need oil changes definitely come here. They have some of the best deals besides Walmart.
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May 2023 by Don Nedza
What a great employee is James S. at the Rockville Road Auto Zone. He took the time to change the replacement bulb, and it was not easy - in my wife's Ford Fiesta. He is exceptional!
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April 2023 by Riley Napier
Jose the store manager is more worried about being right than customer service. About to cost AutoZone a big commercial customer. I suggest going to West Washington st. They are professional and can handle commercial.
