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March 2025 by dAVION ELLIOTT
Lazy workers, never answer the phone, take to long doing anything
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January 2025 by storm mx
The people who work there most of them don't know nothing about parts and they so slow and lazy to look for parts so they tell u we don't have it no really good staff there
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January 2025 by The Wealth Factor
Good Customer service
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January 2025 by Anthony Ammerman
Save yourself the trouble and go to the store in Carmel off Michigan. The worst AutoZone in the Indianapolis area. The guys behind the counter have no idea what they were doing and they will also question your return even if you have a receipt and it's under warranty please still, we'll make it a hassle.
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November 2024 by Sami Laouini
We have a commercial account with these guys and honest to god the worst service hands down !! Always on hold for 15-20 minutes at a time, if I get ahold of someone my orders are screwed up and they don’t care about being punctual and professional at all !!! Thousands of dollars we spend with them but never again thanks !
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October 2024 by John L Parker
Not helpful at all. Plenty of customers and personnel but only one was actually helping customers
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September 2024 by Riley Shoemaker
Ordered online, waited 20 minutes for them to “find the parts” lethargically complaining about having to look for them. Ultimately got nothing had to ask for a refund even though their inventory claimed to have the parts online and was prepaid. Save your time and go absolutely anywhere else. Management a joke, employees a joke
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June 2024 by Richard J Vonder Meulen
Unable to find a small enough reflective windshield screen for my Chevy S-10 pickup at the department stores, I asked a kind clerk, Linda at the Michigan Rd Auto Zone. She directed me to the ProElite Pop-up Sunshade (standard size). It was perfect! And that despite the wrong dimension printed in the carton.
I keep learning the lesson to go to the pros in the first place.
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May 2024 by Ray Miller
Outstanding service and prices
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April 2024 by Mahmoud Abdel-Rahman
Nice staff and store.
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April 2024 by Gabriel Zarraga
No customer service
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February 2024 by Erica Crowell
Recently, I had a headlight that was out on my car. I went into AutoZone (and Marco and his team) did an amazing job - above and beyond expectations! Not only did they determine owners manual had a incorrect bulb replacement number in it, but they helped replace the bulb on the spot. Great customer service - I'll be back.
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January 2024 by Ronnie Wilson
Excellent experience with the employees very knowledgeable and helpful.
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December 2023 by Quinton Gaston
With the help of staff, I found what I needed?
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December 2023 by Kevin wagon Wagoner
You can get help when you need parts for your car.
