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April 2024 by Andy Garrison
I stopped in the Keystone store and had a great experience with Lucita. She used a follicle camera to determine healthy hair growth and gave me a several recommendations and samples to try. She was extremely knowledgeable, asked great questions and most importantly made me feel comfortable. Thank you Lucita!
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March 2024 by Mandeep singh
Trinity was the associate at the store, and she represented the brand and what it stands for, with so much respect and understanding. Great job, Aveda and Trinity ??✨️
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April 2023 by NoNeedToFearAddieIsHere
I went there this weekend with one of my friends. There was a nice lady there who offered me a free 20 minute facial and I’m telling you the facial was life-changing. She also set me up with some samples next time I go I’m probably gonna buy the entire store.
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April 2023 by roberta heinzmann
Thorough, very helpful, everything in stock nd available
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February 2021 by John Howish
Great professional service and superior products! Love fashion mall location
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September 2019 by BJay Shroll
Love Aveda store
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August 2019 by jamie meachum
Love this place, great skin care and cosmetics. Facials are amazing!!!
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August 2019 by Lisa Erickson
Great customer service
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April 2019 by Isabella Rosebrock
Amazing products!
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February 2019 by Annette R.
I recently attended a pampering event for cancer patients at this store. The staff was kind, giving, professional and knowledgeable. I left feeling renewed and beautiful. Two reasons for four stars instead of five: I was surprised that I wasn't asked about any allergies I have (I brought up my eucalyptus allergy--thank goodness because it is in many of the products). And the price of the products is just too high. (Medical bills-Blech). In summary- the staff is amazing, love the products but not the prices.
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December 2018 by Patti Lacey
I walked in the store without an appointment looking for a hair rescue when a non-Aveda product didn't work. I received the most professional care. The Aveda representative explained to me about their specialty brush, the anatomy of hair care and showed me which products I needed and then braided my hair. I got home and applied the product. My hair not only fully recovered (when I thought it was going to have to be cut off) but it also really accented my own natural blond highlights. I was very pleased that I won a pamper party for me and 3 guests!
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September 2018 by Cheryl B.
Checking this is lace out during the Yelp Cosmetic Crawl. Doing free facials, brow waxing, hand treatments and scalp analyses. The place is packed! But the staff is super upbeat and keeping smiles on their faces even though I'm sure it's stressful. Will need to come back and experience their services and products soon!
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September 2018 by Teresa M.
I come in and grab a cup of free tea.. and then I always ask the staff to share with me about the newest products. This is my go to location when I just want to find the newest items and test them. THIS IS NOT A SALON, but they have experts who will go through the product lines and philosophies of the brand. This is my go to first stop when i'm at the fashion mall. They are located near Tiffany's too *tip hit both shops and be in and out of the mall in a quick minute
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March 2018 by NMMN LLC
Went to the "Grand Reopening". What a joke. It was the worst in customer service. They wanted you to buy raffle tickets for their giveaways! Yes they wanted money for tickets! $10 per ticket!!! Their samples and giveaways were broken in half cookies in the back! I don't go to Aveda to eat but really. Down right uncomfortable. Salesperson very short and rude to my 80 year old mother. Never thought I would ever say it-I will NEVER give them another dime. They won't recycle their bottles anymore either for their customers.
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March 2018 by Brittany S.
I had a really fun visit to this Aveda store location thanks to my sister's tip that they offer free 20 minute facial featuring their line of products. I conveniently popped in after they had just debuted their new facelift to the store after a few weeks(months?) of being closed. I'm a big fan of the Aveda line and frequently visit their Castleton Mall school location for haircuts, massages and purchases. This particular review is for their Fashion Mall Location on the second floor. The customer service was tremendous and setting up the mini facial experience was very smooth. They offer a station for the facials in the back of the store and true to Aveda training, the staff does a tremendous job of educating customers on the product line. I can't get enough of the clean smells and aromatherapy style of the entire process.