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August 2023 by Kristin Donnelly Henson
The downtown Avis was perfect for our needs! Everything about the rental was excellent! Highly recommended if you don’t need to rent at the airport!
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July 2023 by Michael Bolton
I was in Indianapolis to pick up my daughter and granddaughter who were involved in a head on collision. Renting a car at this AVIS location, was not optimal given the parking garage was under construction and wasn't a very easy place to get in and out. Dee Dee was wonderful though, at the counter making our experience as easy and she could.
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July 2023 by Carrie Savage-Zimmerman
Excellent customer service by Larry at downtown Indpls location; friendly, expedient and going-out-of-the-way helpfulness in an emergency (personal car failure pre-family reunion weekend out of town). Also terrific salesmanship in promoting Avis corporate account app for my small biz. Will definitely rent again from this Avis location for personal & business needs.
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July 2023 by Rochelle Clark
I never have a problem when I rent from Avis, I go on line put my information in pay get better deal I'm always going to rent from Avis. I advise trying it out.
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June 2023 by Rob Davis
Horrible experience, rented a car through the Avis website to be picked up at this location on Memorial Day, only to find out that they were closed even though their own company website marked them as open. Spent an hour on the phone with various useless customer service reps who all had a different story and none of whom could actually help me. Had to get a Lyft to the airport and rent from a different company. Avoid avoid avoid this company. This location is in a junked out building with no sign, so it probably sucks even if you actually get the car that you've paid for.
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May 2023 by Latia Smith
I was at the 33 N Capital office. Very kind and courteous. The process was very easy to follow online and in person. Will be back very soon
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April 2023 by HyannisFerryMan
I rent cars >12 times a year and this has to be the friendliest ever Avis. Car was fantastic and the best thing, the location as it's right next to all the down town hotels. Really easy to hire a car just for the day and it's cheaper to do that than Uber is you're going to the Speedway, plus then you can do some additional exploring.
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March 2023 by cbrett smith
Larry and Tonya at AVIS (Indianapolis Downtown) go above and beyond to make sure I receive a VIP rental experience!
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December 2022 by Rick Eslinger
The customer service at the Capital office is incredible. The Capital office had to fix my rental request from the airport because after driving all the way to the airport the airport office only takes credit cards. Would have been nice to know before driving all the way to the airport at 6:30 am. The Capital office made up for it with quality customer service. Great people who give great service. What a fantastic idea
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November 2022 by Jerri Johnson
Received a truck when I ordered a economy vehicle because all the other cars were dirty at 8a for my scheduled reservation???!!!. Was given the truck after I paid without any notice!! Very unprofessional staff. Was told I would get a discount for taking the truck but didn’t!! The truck I received was filthy on the outside with foot prints on the windshield passenger side. Horrible experience the two times I went!
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November 2022 by Carla Williams
I’ve rented from this location multiple times, never a problem.Very helpful staff (I wish I could remember their names ?) and I almost always get upgraded.
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October 2022 by garyj100
car smelled like smoke when I turned on the A/C. Windows were dirty.
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September 2022 by Troy Turner
Good place, Good people and the car I rented was super clean.
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September 2022 by Michelle Folz
Dirty car, someone had smoked in it, no help from the employees. No Avis for me again.
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August 2022 by WILETTE BLAKELY
The staff was so nice to me from the beginning to the end. I appreciated the kindness
