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February 2024 by Andrew Lewis
I called to diagnose problems with a computer I built from new components and reused components from my older computer. He (I can't remember the name of the guy who called me back) called me back after I left a message, and offered help to fix it, but I wanted to try on my own after some discussion. So, he helped give me possible reasons for why the problem was happening and a path forward to further diagnosis and repair it. Thanks!
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February 2024 by happyKILL more
Very helpful and solved my computer problem.
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January 2024 by Adam Hineiti
I had come in for a repair on my Macbook after jumping from repair shop to repair shop and being told my Macbook required an entirely new motherboard. After finding and taking it to Marvin to inspect, he assured me that he will do whatever he could to fix my motherboard rather than having to replace it. Marvin was able to diagnose the issue and pinpoint which components on my motherboard had gone out and soldered new pieces onto the motherboard, he also noticed one of my usb-c charging ports had gone out and even got to more soldering in order to get that fixed for me as well. After the repair, he took the time to explain what he did and showed me the old components that had shorted. His service was excellent and he was very transparent and communicative throughout the entire process. He does not fear challenges and ensures his quality of work is of the best. I will definitely be back with any future issues and recommend those looking for repairs to stop by Marvin’s!
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January 2024 by Brett Carrington
My son's gaming PC kept freezing and we connected with Marvin Ballard via phone to troubleshoot. Marvin was extremely gracious with his time during our initial call---on a FRIDAY evening too! He was super-helpful with various ways and details that we could use to test my son's system.In addition, Marvin followed-up via text and a phone call three days later, on New Year's Day, to ask how our troubleshooting and tests were going. He spent another 30 minutes covering various methods, and we're VERY happy to report that Marvin pinpointed the issue and all seems resolved.We highly recommend his services. His personal touch and expertise are top-notch.
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January 2024 by Andy Hughes
Marvin replies fast to messages, upfront and honest pricing, great customer service, I would highly recommend for all of your iPhone, home computer and laptop needs. I will be using his services again!!! Thanks!
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January 2024 by Nathan Young
Above and beyond for my son’s first gaming computer. All quality parts and explained everything to a T!! You want Marvin working on your equipment. Excellent information and service!
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January 2024 by Way the WordSmith
Had a custom Pc build that kept blue screening. I tried everything I saw online for three days. Finally brought it in for repair and Marvin had it ready to go and functioning the very next day. Excellent service, went above and beyond and even made my hardware within the case neater as well. Thanks alot Marvin I hope this review helps and also finds the right person considering going here.
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January 2024 by Mahogany Moore
Professional, knowledgeable, and efficient…would definitely recommend.
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January 2024 by carmen River
Very knowledgeable Respectful And Swift a problem Solving Reasonable Prices! I Recommend Out Of EVERYONE
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January 2024 by Tristan Coghill
Marvin was super helpful with helping me finish building my pc. Spent so much extra time teaching me about the parts and setting up the pc how I would like it. Never going to anyone else for tech repair.
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January 2024 by Max Peck
I was absolutely thrilled with my experience. I brought my gaming pc in for a repair and not only was my problem fixed same day, but I was given very valuable information on avoiding the problem in the future and maintaining my computer's health. Would recommend to anyone!
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January 2024 by Conner Shelby
I had a excellent time here with Ballard. This is a easy going place where you can get great help and wonderful customer service!
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December 2023 by Paul Cassell
He fixed my steam deck! He's super nice, has great prices, and gets the job done!
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December 2023 by Phoebus Yang
I came in with an issue installing some new hardware on my laptop, and Marvin was able to resolve it really fast! He was super helpful and knowledgeable, explaining what he was doing and giving some great insights on how to care for my laptop. I would highly recommend him!
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November 2023 by Monique England
Marvin was such a big help in upgrading my boyfriend’s RAM! He was so nice and gave us so much advice on how to care for the laptop.
