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January 2024 by Teri Lynch
TODAY IS JAN18.2024 MY DOG IS STILL GOING STRONG BECAUSE OF THE GREAT STAFF AT BANFIELD HOSPITAL AT 31 ONLY IN THE PETSMART STORE DR HALL , MICHELLE, ANGI, HANNAH. AND Z MY DOG IS A DIABETIC AND ALL THE BLOOD WORK THAT HE HAD AT INDY WEST MECHIGIAN AND 4 OTHER VETS ONLY DR HALL KNEW HE WAS A DIABETIC I SPENT $500 HUNDRED DOLLARS AT INDY VET FOR THEM TO TELL ME TO TAKE A PICTURE OF HIM WENT HE FALLS SO THEY CAN SEE WHATS WRONG WITH HIM I AM SO HAPPY WITH DR HALL I WILL ONLY GO TO HIM AND HIS STAFF I CAN SLEEP AT NIGHT KNOWING MY DOG IS IN GO HANDS I DON'T CARE ABOUT WAITING , SCHEDULING , I JUST WANT MY DOG TO LIVE IF THEY WERE NOT A GOOD VET WHY IS IT ALWAYS BUSY YOU GET 5 STARS FROM ME
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January 2024 by Barbara Neidiffer
The cost is way too high! Can't afford their prices!
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January 2024 by Mallory West
My dog was due to update her vaccinations. I scheduled a drop off appointment and was told that it would be 1.5-2 hours so I planned my day and work schedule around that time frame. After almost 3 hours had gone by I called and was told that they were running behind and that my dog wouldn't be done until 3 p.m. and I wasn't available to pick her up until closing. They did not contact me to notify me of this schedule/pickup time change.Also, the next day my dog now mouth warts after visiting this location.
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December 2023 by Lacey Harris
Love Dr. Hall and staff. They take care of my bebe Kai. Tysm!!
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December 2023 by Livvy Owen
Very impressed! Quick service & friendly. My bf took our dog there and had no complaints. 5 out of 5 stars & would definitely recommend. The price isn't too bad either.
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October 2023 by karen mcclemmy
The most horrible experience ever, I spent 45 min talking to a suppose vet only to try and convince me to euthanize my cat, very unprofessional and is the reason why I trust no one, I wouldn't recommend them at all, my cat is doing better without them. Updated my phone number said they called me soon after I dropped him off but never did, I had to call them 4 hrs later. And charged me $800 for such a poor experience.
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September 2023 by Nick Cobb
Dog passed away and they sent her Wellness Plan Premiums to collections. What a joke!
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August 2023 by Kye
I have been going to this location since 2007 (it was absolutely AMAZING when Dr. Johnson was there), however; since he left I can't say that anymore! You take your pet in for an appointment and express a concern and basically get told "that's not what this appointment is for". I will say Angie at the front is awesome but Michelle on the other hand well I'll just say I can't say that about her and I hate it when I go in and she's there! Actually it may be time to get rid of Banfield for all 5 of my dogs and move on to an office that shows they care about your animals where you aren't treated like a number!
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June 2023 by Charlene Howard
This is my Refuge for my Muffet my dog and my family and friend.She has a Great Dr. in Dr Hall.I would recommend him and his Staff for caring for your dogs or cats.
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April 2023 by Sherry Knue
Love dr, Hall, he is great with our exotics, reasonably priced and great with our babies.
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February 2023 by Michelle Radford
Great vet with awesome service and care to animals. They offer their own wellness plan which is a great deal and can have the monthly flea medicine added in. Not the cheapest vet and can stay booked a bit but their service is amazing and makes it worth it.
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December 2022 by Teresa Meyer
Absolutely love the staff here. They always make time for Luna if needed.
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October 2022 by Robin Brewer
Taco bell on Emerson Ave. Beech Grove. This place used to be the best one ..now they constantly make the food wrong, just "throw" it in the bag. Only reason I stop at this one is for my Diet Dew.
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October 2022 by Lisa Dennis
Banfield is a great place to take your animals. They have great employees that are very nice and listen to what you are saying. Thanks for always taking great care of Millie! ❤
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October 2022 by Ryan Swanson
The staff was nice, and fast despite being super busy. The doctors took great care of our dogs!