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June 2021 by Wendy S.
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June 2021 by Max S.
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May 2021 by Coulton P.
Complete crap customer service is terrible they lie to you all the time and randomly get hung up on scam artists
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April 2021 by Rainbo B.
I had to unlimited lines for 45 each my bill was 180! For years. It took 13 phones calls over a 5 day period just to transfer my number. My account was on auto pay. They still charge my card. When I call they can't find my account. I've called 4 times. They seem narcissistic. No one knows anything. They ask the same question over and over then hang up on me.
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March 2021 by James C.
Terrible. Cable is pixelated all the time. Internet gets dropped frequently.service team is rude. Called another provider who came out same day and switched us. Much happier
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December 2020 by Susan S.
Do not buy, they lock you into a rate and in the 24 month period increase your rates. You pay for high speed internet and it isn't. Can't wait till my 24 months are up. They are too big and don't care. I don't like giving them any star because they don't even deserve a star.
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October 2020 by Jake M.
Scam company. For the last 5 months my internet is shut off every night at 8:45pm and turns back on around 9am. Like clockwork. Every night.Customer service just talks to you and never fixes anything. Nothing but liars and thieves. Where is the government that we pay for??? The govt needs to stop these scammers.
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July 2020 by Dawn B.
DO not even think of swithching to Comcast/Xfinity. We have been with out service for over a week. They REFUSE to help us fix it. Will not send out a technichian litterally not kidding until the Pandemid is over? That is Crazy! all they will do is reset my sytem from thier headquarters, which they have done 5-6 times now. I guess I am just supposed to pay for a service I am not recieving indeffinitely. What a great business model!! Run away from this company it is horrible. Very hard to get a real person and when you do they do NOT want to help you they only want to get you off the phone.
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January 2020 by Donald M.
They are very polite and . I had a good experience and found out something new. The banker and investor was helpful went through all questions I had. Thank You so much.
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January 2020 by Kelly G.
Bad customer service experience (add to list) 2-year deal with fixed price suddenly went up $7 and they blame government but they didn't honor set price! Why have contracts if can increase at will...and then threaten cancellation fees!
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October 2019 by Nidhi P.
What a beautiful bank office space! I was greeted as soon as I walked in and was asked what I needed help with. The process all together took about 15 minutes. I can tell that the employees are very helpful with anything. The lady I was with made sure I knew all my benefits with the bank. Overall, very happy with the experience and will be going back here. Tip: Park in the While Foods parking garage right across the street. It's free parking
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October 2019 by Bill M.
I'm always having issues. Nobody cares! Change you bill without you even knowing it! Signed up for what we already had and when we signed 2 year lease came out and removed a box and downgraded us. Didn't say that when we signed contract. Customer phone service people can't speak English. Cable is out use phone app says it's working fine. Then call customer service nobody answers and keeps you on hold forever. They know they are mess! Hate service!! Overpriced. Today as of 7/24/2018 still having same issues and they haven't fixed it yet. Come to my house to just waste. 7/30/19 they stopped our paid Cinemax that we paid for when we got this contract. Gave us Hinz don't know what the hell that is and will not even tune in on the station. 10-12-19 TCM channel now went off says I have to subscribe. This was in our package as well. Not knowing this was going to happen. This is not right to do to contract customers!
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September 2019 by Patrick R.
what people should do is file case with the F.C.C. I did and they contacted chumpcast with in 3 days. then I get the call from top tier customer service acting that I am the only one that is having this crap internet speed problem. but the best is they have 30 days and the have to report to the FCC. this is going to fun. I also filed with the F.T.C. for deceptive advertising. they sell a package of service and they know dam well they cant deliver what they say. Already got a email from them with a case number and that they would be contacting chumpcast in the next few days. don't get mad and give up.thats what they want you to do. GET EVEN.
