Bath & Body Works has been creating scents that make customers smile for over 20 years. The store offers body lotion, shower gel, and a wide range of candles, including the popular 3‑wick candle. Many shoppers say sales are amazing and they visit often, collecting favorite scents. Customers praise the associates for quick, friendly service and for helping with exchanges. The staff are described as ready to help customers find the perfect gift or scent for a home. The app provides perks and makes it easy to find what is needed. Loyal shoppers buy many candles, using them all day in every room, and appreciate the helpful, kind staff.