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January 2024 by Angie Resler
Was in Castleton Mall with my 9 year old and we had a BLAST. Went to B&BW and it was her first time there. She was like a pinball -this scent, that scent. It was so much fun to see her. I haven't been able to walk so it was SO nice to be on my scooter and see the store. Thank you for the wider aisles - it made it so nice for this mobility challenged person to get around. I will admit, however, the home scent area was very tough to navigate my scooter. Even most wheelchairs wouldn't fit through those aisles - so that might be a thought. Overall, a GREAT time with my kiddo! I've missed the playtime with sprays and such! :)
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September 2023 by Ryan S
I did an online order pickup today and I got there just before they closed. The workers were very kind and welcomed me asking if I needed help finding anything. The lady at the front was very sweet as well and was happy to help with my online order pickup even though they were closing in 15 minutes! Great experience at this location.
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July 2023 by Sharon Buchanan
Great sales today. Lots of 75% off items.
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May 2023 by Vipul Patel
Bath & Body works is great place to buy - as evident from name - all bath and body needs. It has quality products of men and women fragrance, moisturizer cream, body soap and wash and mists. Fragrance has variety and quality. I have bought lots of gift hampers from here for my India visit.
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April 2023 by un known
Bathandbodyworks it's always a good experience because they have good sales
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March 2023 by Morgan Paz
Staff was super nice and helpful. Everything was fully stocked. Lots of great scents
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February 2023 by Morgan Stevens
Staff was super nice and helpful. Everything was fully stocked. Lots of great scents
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January 2023 by crystal shelton
Nice staff very neat inside lots of testers no long lines
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December 2022 by Will B
Arrived at the store 30 plus minutes before closing, after driving 40 minutes, but was turned away by two employees. We were told that they closed early per their manager to get ready for tomorrow's sale and that they could not stay late to do it. I can't believe a company that prides itself on customer care would turn away us and the other 3 customers that were trying to buy gift cards and socks all for the purpose of setting up for the next day's sale. I even told the employees in the time it took to explain and stop customers coming in they could have rang out all of us for the gift cards and socks. How much money did the store just lose and in future sales?
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December 2022 by Patrick Dillon
This is my go to for holidays, birthdays, and more. Never go wrong, great store!
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November 2022 by Cody Robinette
Placed an online order at 6am Sunday morning (hours 12pm-5pm), arrived at 12:15pm to pick up the order without it actually telling me my order was ready as I was already in the area and it was surprisingly already filled and ready to go. Was pleased to have my ID checked before I walked out with product. One odd thing- I received an email Monday late evening that my order was ready for pick up… shrugsEither way- will continue to use the pick up option as I was only in the store for maybe 5 minutes tops.
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October 2022 by Mary Rouse
Very nice store clean and well lit. Helpful staff too. I will be back
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October 2022 by Chris Brown
Walked in and was shown the candles that were on sale. The salesman offered suggestions based on the best sellers. I liked the experience and will happily shop there again
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October 2022 by Sarah Le
Opens at 11:00 a.m. now all the employees were nice but the prices have gone up
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September 2022 by Jennifer Lovingthislife Pimpton
This location does honor the guarantee return policy unlike the Glendale and Washington Mall locations
