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November 2023 by Bridget P.
I've gone to this beauty supply several times over the years, and I've always been greeted, helped and treat with respect. Everyone that works there has been so helpful. I never feel uncomfortable here. They are knowledgeable about the products and are always willing to give you tips or suggestions. I did wait to write this review because I wanted to make sure that every visit was the same or better, and it has been. They have so many options.
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October 2023 by Akira German
They have a large inventory with great options for products. That's the upside, otherwise, I was so uncomfortable because the staff watched me the whole time I was there. Then, after ringing up $40 in products to purchase, the cashier mentioned that I accidentally grabbed a tester concealer instead of the new product. I told her I would grab the proper one, keep in mind it was 15 feet away from the register, and plenty of staff standing around that could have switched it out for me. So I ran to grab another and come back to find the cashier has canceled my entire order and rang up the next customer within 60 seconds! Then says absolutely nothing to me. One will expect "Hey, if you don't mind, I'll just ring her out...?" Or something! Nope! It was awkward and rude. So I left. I'm not interested in ever going there again. There are too many establishments that provide a comfortable shopping experience for me to ever consider patronizing one that makes careless customer service mistakes like this. No one is perfect, I hope you implement some sort of customer service training. That would help avoid this in the future.
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July 2023 by Spirit Heart
Unhappy 12yr Customer~I have been patronizing Beauty 4 u for 12yrs, I have never been treated with disrespect or had any other complaints until now.My complaint is that I tried to exchange a hair creme on Sunday 07-16-2023 which was purchased on Friday 07-14-2023 due to my negligence of picking up the wrong creme. I was told no by the cashier (very nice young lady) who did ask another store employee who shook his head no, never verbally responding (disrespectful). I also showed a receipt that shows I spent over $80 on different items. If you care about your customers and want to better serve your customers, you should try to evaluate each situation on an individual basis. I lost $20 due to inconsideration of the situation. Yes, it is only $20 but it is also the principle (the moral belief what is right and what is wrong that influences an action).
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March 2023 by Laurena E.
They have an enormous amount of hair products, and they were friendly, and nice. They do not have any nail stuff that you wouldn't be able to get at Sally's. It's not a place for nail supply.
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March 2023 by JH Sapphire
The place is soooo big the employee are really helpful and nice. The wigs are very good. If I could give them more stars then I would give them 10.
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December 2022 by Quamonique Underwood
I love this store great customer service, always have everything I need when I come!!
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December 2022 by Alexanders Daily
I always come to this beauty supply. They are always stocked with what I need and the store is always clean and well organized. Prices are good and the people are friendly. The best part is their rewards program to get $$$ off if you join. That’s a new bonus from stores I’ve visited in the past. This is the only beauty supply I ever recommend.
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December 2022 by Denise Bigsbee
My go too beauty supply! Always friendly service!
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December 2022 by Abby Sizemore
Come here for all my beauty supplies, love this place!
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November 2022 by Annabel Tolley Wolfe
My daughter wants to be a certain miraculous lady bug character for Halloween who has longer hair, but my daughter's hair is short. I had a vision of what I needed and an idea of what to do. The young lady at the check out was very helpful with my many questions and my girl LOVES her long, curly, orange-tipped hair. I like playing with the different colors of hair, a long colorful double Dutch braid is my favorite. I don't know anything about wigs, but they seem to have a good selection and have sales. Their accessories are super cute.
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October 2022 by Kandice T.
I really enjoy coming to this beauty supply store because it is clean and well-stocked with a variety of items. The options are endless and the prices are very reasonable as well. I came in with my daughter, but couldn't resist the urge to buy something. The displays are very eye-catching and inviting. I purchased three different types of hair oil and a couple of hair masks to try out. The staff is very helpful and professional also.
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June 2022 by Asnave Cumbre
Horrible customer service! The Asian man who works there doesn't have a clue how to treat a customer. I needed a mirror to compare my hair color to the ones they had, and having one on a counter, which no one was using, since there were no other customers in the area, he rudely denied it, although I explained why.
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April 2022 by Keonanna M
This store is convenient and does have a lot of stuff. But they are not customer friendly nor helpful in the store. Once I came there close to closing time and unlike other stores close to closing time would announce or try to get your attention that they are closing soon they turned off the lights right there with you in the store I felt unsafe and embarrassed. And whoever they have answering their phone needs more English teaching and understanding the language.
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April 2022 by Supreme Goddess Rising
They are ripping People off with Their overpriced wigs and weaves!! They have the audacity to sell a $35 wig for $130?!! Look online before coming hereReply: Your wigs are still OVERPRICED compared to online prices!! You have a wig by Sensationnel "Butta Unit 19" that is $41 online..your store is charging $78!! I would advise for people to Google the online prices of wigs before purchasing one and to make sure you're getting the EXACT same unit as the mannequin!! Thank you
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April 2022 by Jay Thomas
Best store ever! I love the girls up front.Their customer service is amazing I’ve been a member for years I love how you guy handle situations .