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December 2023 by Debra H.
I paid with a cashier's check that the bank forgot to sign and they threatened to call the police on me and report it as a theft. All they had to do was call me and say the check needed to be picked up and signed. Instead, they kept talking about having the police show up at my door. A bunch of idiots. They will never get any more business from me.
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November 2023 by Laketa Lange
Last minute emergency with my tire. Was able to get it fixed right away. EXCELLENT customer service, was very nice and friendly. I would definitely recommend this location. Thank you!? ? ? ? ?
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November 2023 by Juan hubbert
i don’t ever do reviews but i have to. purchased new tires and assumed everything was good. i get my car back my tps is out all of a sudden smh. my tire was going flat in a matter of hours. i bring it back they tell me there’s no leak and they checked for it. THEY COMPLETELY LIED TO MY FACE. nobody took the tire off to check so they air it up and give it back to me. now i go home assuming they did their job but obviously not because my tire went flat again. for obvious reasons im now very irritated because i have now missed 3 days of work to sit in a tire shop for literally a simple task. to make a long story short i come back the next day very upset, then and only then they finally inspect the wheel and find a crack in my rim…. so whoever put a new tire on a cracked rim needs to be held accountable. i get mistakes happen but not 3 times in a row and then LIE to me about it. i know for a fact you’re supposed to check for leaks before you put a new tire on it. at the very least before you give it back to the customer . not happy will not return. i don’t want a welding job from you nor any services i simply don’t trust you
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November 2023 by Jaysha Jones
If I could put 0 stars I most definitely would . Belle Tire is by far and has by far thee worst customer service known to man . I went in due to a tire issue and had to replace the hub assembly on top of the tire and rim . I told the manager there that we can go through with the services , but told him I have a wheel so they don’t have to worry about adding that to my bill . All this took place on a Saturday . Sunday I seen I had a rim and called in Monday and the woman there placed a note in my account , later that day I went up there to check my vehicle and seen the hub assembly was replaced so I was great with that , went in and got an updated price since I have the tire and rim that’s needed which was the bulk of the price and told them I will bring everything Tuesday , they close at 6 so literally no time to bring anything in before or after work . Thursday rolls around and I get a call from Alex and he leaves a voicemail stating that “ We went ahead and got all the parts on your vehicle for you and I reiterated with you 6 different times if you wanted to go ahead with everything and you said yes “ called him back and asked if he seen the notes I left MONDAY , but he kept referring to Saturday … called corporate , corporate could care less , they told me everything was mounted on after I told them ahead of time not to do it . My car wasn’t taken any space , they left it outside majority of the time anyways . Needless to say I came out of pocket $1,272.95 , if you ever feel unsure about a service and on top of that you go in and tell them not to do it before the parts get there , you will be stuck with paying the price . As easy as it was to call me saying everything was done , you could have called to let me know since I have a job myself , well 2 at that .
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October 2023 by Thomas C.
New Tires. Had two new tires installed and when they were balanced, the weights were installed on the outside of the custom wheels.
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September 2023 by Kurt Lehman
?Looking for top-notch service and lightning-fast assistance? Look no further than Belle Tire! ?⚡I recently had the pleasure of being helped by Sara and Brad, and I must say, their professionalism and efficiency were second to none. They wasted no time in addressing my needs and delivering exceptional results. ??If you’re seeking a tire shop that goes above and beyond, I highly recommend Belle Tire. Trust me, they won’t disappoint! ?#BelleTire #TopNotchService #EfficiencyOnPoint”
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September 2023 by Diddy Fox
I had 4 new tires, a strut and clicking brakes, they fixed my brakes for free and after alignment I still had a slight pull to the right so they installed a different new tire. My old van drives perfectly! It did take some time but it's done right. Thanks ! Oh there is a all pond behind closer to the Range if you want to kill time ?
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August 2023 by C YP
I've spent nearly $2,000 at this location and just recently didn't receive the level of service expected. The front rep Joyce has a very poor attitude and gave me incorrect information about my vehicle that could have cost me allot of money. They missed a broken part on my car that was CLEARLY visible during inspection after prior work. If I had known the repair was necessary I would have traded in my vehicle. But they told me everything was fine. I was back within 1 week. Things obviously weren't fine. Anyway, I would recommend you get an alignment check before and after they do any front end work on your vehicle. Also get a second quote elsewhere. Joyce should pursue another profession. Or go through additional customer service training.
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August 2023 by Darin Winnegar
I'd like to say this crew is nothing short of superior. Joyce went above and beyond any expectations I might have had. Brad, the shop guys, I never once felt intimidated nor reluctant. If I were going to live here, I'd live near the Belle Tire Company at 8212 Country Village Drive
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July 2023 by Courtney Cook
Driving home from Kansas to western NY I ended up with a flat on my brand new car in Indianapolis. A local tow truck service suggested Belle as it was next door to a hotel. I was at the shop right as it opened, and they were nothing but kind and helpful. I mentioned that tires for that vehicle are extremely difficult to find, but he insured me that he would find them by calling other services if necessary but not to worry, as they might be able to fix it. The gentleman who moved my vehicle had no problem with the 6 speed transmission and quickly got it into the bay. Within 20 minutes of my arrival they had me back on the road with a plug in my tire. I was able to make the last 500 miles of my journey safely and I am to grateful. For a situation that could have gone so much worse, I managed to find some of the best people during my trip, right in Indianapolis. Thank you to the gentleman who helped us (a tall veteran) and the lovely woman from behind the desk. We appreciate you more than you could know.
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July 2023 by Sarah Collett
I've always been pleased with the service I have received here! My husband and I have both purchased tires here and I also had them replace my brakes last year. Pricing was as expected and service was exceptional. But what really sets Belle Tire apart is the service we have received when they didn't make any money off of us, which has been a few times. They still went above and beyond, which is why we give them business that they will make money off of. Thanks for always being so helpful, honest and kind! Also noteworthy - we love the free air in the back of the building. It's easy to operate, works well and is always appreciated.
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July 2023 by Angela H.
Well I have to say Brad and Alex took care of my son's tires on is Honda Civic. They were showing tread wear after only 30000 miles of use on the rear tires. They covered them under their warranty as they should last to 65000 thanks so much
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July 2023 by Warner W.
I want to give a special recognition to Alex at the Avon store, back story on me, I own home health care companies in 6 states, I deal with the elderly daily and it takes a special person to stay cool and grounded and still give respect. On this day, this elderly man was extremely upset, Alex made sure that he did the rebate's for his tires for him, gave him a discount, explained thoroughly the process that he did, but this gentleman was not having it. He told Alex he was 82 years old, and not happy. Alex made light of the man's antics, and stayed super professional, even with a a gentleman raising his voice. As the man was leaving house, still make sure to shake his hand, and tell him that he would do anything to help him in the future. His attitude and professionalism was impeccable, five stars all the way.Warner WallsAbundant home health care D&M motors
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June 2023 by Ty Mays
We take all of our vehicles here, trucks and jeeps they usually do a good job. This last time they could not fix my jeep they did an alignment and my jeep started to death wobble.... we explained it they took the jeep back and replaced another part. That didn't fix it. So after 400$ still no fix. They say they are not to blame but this was not a problem before I took it in. Now I'm afraid to take it back because it may get more issues
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June 2023 by Quantel White
Belle tire provided me alignment service twice in at rockville rd location and the next time at the Carmel location. They didn't get it right either time. I had to take it else where and get charged again. And they only refunded me $40 out of the $140 I was charged. I will never come here again. The staff at the rockville rd location in is not professional and aggressive when speaking with customers that have a issue. On top of that their staff is not trained as they say they are, cause if they where I wouldnt have to take my vehicle else where to get it done the correct way. I will never come here or recommend them again.
