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December 2023 by Peggy J.
Went into get a quote and seen a man working there talking to a woman in such a degrading manner. I quickly turned around and left! I'm not sure what brought his actions to be hasty and degrading toward her, but no woman deserves to be treated in such a way. We sometimes ask stupid questions and/or have unreasonable request, but that is no way to speak to a lady!!!!
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November 2023 by Angela
Do not recommend! The store manager is dishonest. They damaged my wheel and wouldn’t take responsibility. My tire was flat and had to wait over 2.5 for them to put on a new tire. While waiting I noticed belle tire was pulling other customers vehicles up to the door when service was finished so I was expecting the same and thinking that was a nice curtesy. After tire was replaced my car was parked in the very last parking spot on the lot so I walked in the rain to the car. I should’ve known that was a sign something was wrong but it was raining and I was late so I just wanted to get home. After getting home I pulled into the garage and looked at tires. I noticed new fresh wheel damage that hadn’t been there before and a chalky concrete residue on the tire like it hit a curb. With the rim being scraped I drove back to belle tire to show them. The Store manager denied anything happened to my car and wouldn’t do anything since I drove home and left the business. I know I should’ve looked at the tires before I left, lesson learned! I will never return here and regret ever letting them touch my car!
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November 2023 by Andrew Thomas
Belle tire did a free tire repair for me. They were exceptionally helpful!!! Oct 30, 2023. Didn't get names, but they were AWESOME!Very pleased! I have been Using them exclusively for 2 years and I have been it very happy
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November 2023 by john wang
Took my car in for a coolant leak. They added some miscellanea stuff like oil change (my car said it still had 69% left) and I never asked for one in the first place. Since my car uses full synthetic oil, the fee added up. I'm not even sure if they did change my oil or not because my car still said 69% left when I picked it up.When I went and picked it up, the coolant tank in my car was empty (they charged $25 for a coolant refill but the coolant tank was empty and i had to fill it up with my own coolant before i drove off). Overall, it costed me about $2500 (1k for car parts and the rest are service fees and miscellanea. I did feel like they milked $$ outta me no doubt.) Maybe it's because I'm a 27 year old with a babyface that knows basically nothing about cars...I also had my car windows fixed there in the past...twice...it lasted about 4-6 months each time...when I went back the second time, they still charged me $$. After it broke for the 3rd time, I sought out a private mechanic and never had a problem since. I only went there because it's close to my workplace so I can just drop my car off and walk back to my workplace.Overall I'd give it 0* if i could. Never going back.
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November 2023 by Amber Johnson
Manager was very helpful when I tried to use a $150 gift card from the last time belle tire made a mistake at a different shop. But then they were going to send me home without putting my new tire on. When I asked them if they could put it on they did then they threw my spare in the bed if my truck instead of underneath where it is supposed to be stored. Will likely try somewhere new next time.
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November 2023 by Tammy Bibbs
Got my tires rotated and balanced today since I purchased the tires there. The staff is friendly and since I came in first thing in the morning I did not wait long.
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October 2023 by Ziggy D
My daughter had and a mishap or 2 with a curb and damaged 2 wheels, 2 tires, and a strut. The crew at Belle Tire were very professional and went beyond the level of service I was expecting. They made an already stressful situation a lot easier by helping with with insurance adjusters and that whole dilemma. In the end, they made my experience one that was actually quite a pleasant one. I would like to thank you Katie G! I would DEFINITELY recommend Katie and Belle Tire for tires or anything your vehicle might need!
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September 2023 by Shawn Smith
Went in for an alignment. “Technician” tried to tell me that my tire was leaking. It wasn’t. They are new tires. He looked at the display in my car that said it was at 14 psi because I haven’t replaced the defective tire gauges. I know what low tires look like so I never replace the $70 auto tire gauges. He said they were low and they weren’t. He didn’t use a tire pressure gauge. He just saw the display in my car and tried to get me to spend more money. They aren’t professionals, just looking to gouge their customers. Stay away.
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September 2023 by Douglas D
My daughter had and a mishap or 2 with a curb and damaged 2 wheels, 2 tires, and a strut. The crew at Belle Tire were very professional and went beyond the level of service I was expecting. They made an already stressful situation a lot easier by helping with with insurance adjusters and that whole dilemma. In the end, they made my experience one that was actually quite a pleasant one. I would like to thank you Katie G! I would DEFINITELY recommend Katie and Belle Tire for tires or anything your vehicle might need!
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September 2023 by Keith Russell
Let me first start by saying that I drive a company car and I am responsible for all required maintenance, which involved purchasing tires a few months back. These tires were purchased from Belle Tire and included the Road Hazard Warranty.A few weeks back I stopped in for a leaking rear tire and was told that they could look at it but it would be an hour or two as they did not make appointments to repair tires. I proceeded to wait two hours and finally had to leave without the needed repair. Big O Tire had this tire repaired within 30 minutes the following day.Today, 9/13/23, I again found I had another leaking tire and stopped in Belle Tire to have it repaired. After all, that's what a warranty is for, correct? Time in was at 2:00 P.M. Was told they could have me out by 4:00,.....4+ hours later I am still waiting and writing this review, letting everyone know that once they take your money for the initial tire purchase, you are at their mercy for any tire repair you may need. Live and learn, right?!?They do not make appointment's for tire repair, so you either need to drop your vehicle off, drop the tire off or wait for the repair to be made. Please keep in mind if you wait, any other "scheduled" appointment's (you know, the ones that bring in fresh cash) will put you that much further behind.As this is a company vehicle, basically my only option was to wait, or pay again for something that has already been paid for.I am pleading for all that are reading this review to take ALL ONE STAR reviews to heart...unless you just have gobs of time to waste, then by all means.I am sure that Jenn, the "owner" will respond to this post the same as she as done to all other negative reviews stating how "sorry" she is, but that really doesn't matter at this point, now does it?Sad thing is, my company and I are now "locked" in to Belle Tires until new tires are once again needed.BUYER BEWARE
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August 2023 by Tynisha Foard
Came in this morning to get tire replaced cause I knew it couldn’t be repaired to sit in this place for two hours for them to tell me they will have to order a new tire. Coo them I get a call around noon that my tire is in I get here speak with a guy who tells me at 2 it’ll be three hours til they get to my car here I am still here an car is sitting in parking lot. If you go here make sure it’s in the morning the ppl in the afternoon/evening don’t care about your time. I have spent my whole day here just for a repair of a tire. That I will have to get a warranty on again after I just got them not even a month ago. Scam once I’m done paying off my credit card I’ll do business else where but I will not be returning to this site I don’t care what situation I’m in they can be the only one open an I will not be back!
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July 2023 by Harley M.
Staff wasn't very friendly. However, the qaulity was great. Make sure to make an appontment because walk ins take forever to get seen.
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June 2023 by Arthur Thomas
Beware that Belle Tire says their price is cheap. They do a "free" alignment check. 80%+ of the cars fail. If you do not pay for the alignment, they void the warranty on the tires. So 80%+ of the tires they sell have no warranty. Pretty neat set-up. They don't tell you that up front. It is a scam. So their cheaper because no warranty. If you think I am a complainer, check my other reviews. I rarely write bad reviews. On purpose scams need to be outed. They hurt fair businesses.EditedBelle Tire called me and explained the situation. Apparently what I was told by the service person was not true. The tires are still warranted.
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June 2023 by Dan Luna
Came in at last minute on a Saturday. Had to get a ride just to bring the busted tire. The guys took pity on my old butt and stayed open for just a few more. Hella good dudes for that! Damn good and quick job to boot!
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May 2023 by Jacquelyn Lombardo
Just stopped to get air checked, came in and they said to pull up to bay 1 and they would send someone out. Pulled up, no one came. Watched them stand around and talk, no one ever came. Went back inside, there were 3 guys in there who acted like no one knew who was supposed to do what, had to ask if I should pull around to the end or if they were going to help me. Said they would find someone. Came back out to wait, someone came out and started smoking. Stared at my car while I waited. Another guy came out and was nice, started to put in the air, the guy smoking started following him around talking to him while he was helping me. Then while he was working another guy came out to go to the snap on truck, and made a crack to him that he was “doing a good job”.The whole experience gives me the impression they are over staffed and their guys are either lazy or entitled. My husband is a technician, has worked in many shops & dealerships, as well as a certified diesel technician. He said he would’ve expected to be fired for any of that kind of behavior. Zero teamwork was observed & zero initiative. They get 2 starts only because I did end up getting air, and the guy that did it was very nice.
