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November 2023 by Taylor Herod
These are the most honest mechanics I’ve ever met. One time, I brought in my vehicle with an issue, and when they couldn’t find what it was, only charged m3 $10. Just today, they found an issue that arose from a different place that worked on my car (looking at you jiffy lube down the street), and they charged me nothing. I can’t imagine other mechanics treating me this well
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November 2023 by John Copeland
Customer service was great! Vehicle was completed within the time frame promised. All options for service were transparent and my questions were answered honestly. The waiting area was clean and has snack machines and free coffee. There are also a few charging stations for your devices.
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November 2023 by Tracy Crim
Kurt is amazing! He is very, very customer service oriented and kind! This is THE best store to come to for tires, wheels, service etc.!!!
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October 2023 by Guanako 503
If I could give 0 stars I surely would. Spent $1,500 in this place had my car there for at least 2 weeks and it was better before I took it than after I got it out of there.
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September 2023 by Michele H.
These people have the worst customer service I've seen in many many years. They screw things up, then don't want to make it right, then you make an appointment and they keep you waiting for past your appointment time. And then they have the nerve to tell you that the appointment is not guaranteed. Do not waste your time here. You're better off paying more money somewhere else. Their customer service ranks below Amazon and below Walmart. Yes it isn't that bad. And the fact that they make mistakes that they don't want to correct is even more upsetting. They have been so bad about not fixing their mistake, I'm filing a complaint with the better Business bureau. Run don't walk as far and as fast away from here.
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September 2023 by un known
Had to go there to get my tire fixed they came out they fixed it quick and I was on my way and it was cheap
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August 2023 by Scott Asher
Very professional and solid team effort. I got new tires on my Nissan 370z. They took very good care of me and my car. I would definitely recommend. This was my first experience with Belle Tire. Thank you. Very pleased.
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August 2023 by Jacob Rangel
If I could give 0 stars I would. Made an appointment for tires. Get to the shop for my appointment to be told they haven’t ordered the tires yet. Wait 2 days and they tell me the tires are set to be delivered by end of day. They ask to perform an alignment first thing next morning. I call the next day and they tell me they won’t have it on the lift till the evening. I come to pick up the car because they clearly don’t understand time management or appointments. Get to the car and they lost the locking lug nut key.Will NEVER use this company again.
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August 2023 by John Cinnamon
Went to Belle Tire on Pendleton Pike to have a tire replaced that had a slow leak in it. It was a runflat, and I had been told by a different company that a runflat could not be repaired. I chose Belle because it already had the best price on the runflat tire I was looking for. A while after dropping off my car, they called to tell me that I didn't need to have the tire replaced after all, but rather they COULD fix the tire... FOR FREE. This saved me more than $250. They could have just replaced the tire as I had asked (and expected), but they did the honest, standup thing and fixed the tire. Great experience! I know where I'll be going the next time I DO need new tires.
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August 2023 by Randy B.
They put 4 new tires on 20 year old steel rims that had holes clean threw the rim. How unsafe that was ! They put profit over public SAFETY ! These holes go completely threw the rims. They never even told the old man that owned the truck.. And they admitted they done this but told me nothing could be done except sell me 4 rims at their cost.
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July 2023 by Sharkila Walls
I had scheduled an appointment at 10am and here it is after 12pm and my car hasn't even been looked at.What's the point of scheduling an appointment? I could have definitely wasted my time doing something else. On top of that I took the day off work for absolute nothing. No one was helpful with providing me with an ETA for my repair. I'm now back at home without any work done to my vehicle ?
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June 2023 by Jordan Stepp
Adam at Belle Tire turned a bad day into a great day. The service was the best I've ever had in this situation. They helped me find a great tire at a great price and never attempted to price gouge or anything in that area. Adam had the crew put my spare on and held my rim overnight until the right tire came in - I got a call when it was ready and I headed over and was out lighting fast. Can't thank the crew here enough - I was having a murphy's law week and they turned things around.
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June 2023 by Robin
I was going to be charged a pro-rated Charge of $105 to replace my tires under tire protection plan by Kirk & Adam,”, advisors say that this charge is based of manufacture and mileage driven, i was not paying that price when i had already paid $65 a tire for the protection plan when I first purchased my tires. I went to castleton Belle and they state the the charge is to re -new warranty but i was able to decline warranty. I opted out of re purchasing warranty because it was a hassle to get tires covered. Pendleton pike belle tire/meineke advised me that my belts were broken in front tires then I went to castleton belle and they stated that i over inflated my tires. After a hassle i was able to get my tire swapped out and only paid only sales taxes, i will be going back to Discount Tires, these guys will nickle and dime you and don’t want to honor warranty that you purchased
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June 2023 by Shirley Green
Was my first time being at Belle Tire. They pulled a nail out of my tire, aired my tires up also changed my oil. I was very pleased and recommend coming here . They did a great job!
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June 2023 by Susie M.
Not only have I have gotten tires from Belle tire but it if you ever have a flat tire you can go to Belle tire and use their Burberry which to me should be free anywhere as God doesn't Charges for the air he gives us to breathe lol
