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August 2025 by Alan C
These people are amazing! I wish I would have switched from progressive a long ago! Tosha is super friendly, helpful, and informative. She's always a phone call away from anything I may need or what to learn more about. This is one very solid team. Thank you all for everything you do
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July 2025 by James Johnson
Joi Kratz is a phenomenal agent who works at Bill Collins State Farm in Indianapolis, IN. When I called initially, the receptionist was not sure of what my needs were, therefore Joi jumped on the scene immediately helped me with urgent information pertaining to my insurance needs. If anyone needs an agent who cares and will help without making you wait forever, please contact Joi Kratz or any of the staff at Bill Collins State Farm. Thanks again for your help Joi!
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July 2025 by SHIRLEY Broyles
Bill and his team really care about their policyholders. You are not just a number here.
You get personalized great service!
Tosha, Joi, Keisha and Ryleigh make one of the best teams I have ever come across in any field.
You can’t find more patient and kind ladies. I really feel that they do have my best interests at heart.
My car was wrecked recently and I wasn’t in the car. Still it was traumatic for me but Tosha and Joi soothed my fears. They helped me through the process. I’ve never had a car totaled before but these 2 have helped me every step of the way.
Special mention to Tosha who has spent countless time researching and otherwise assisting me. State Farm is really there! I highly recommend this agent and his team.
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July 2025 by raign
I’ve been with Bill Collins State Farm for over 5 years, and I can confidently say they’re the best in the business. Every time I have a question or need help, Joi is there with a smile in her voice and a solution ready. She’s knowledgeable, efficient, and genuinely cares about her clients. I wouldn’t trust anyone else with my insurance!
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February 2024 by Diante Burnett
Joy is great . Always helpful
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January 2023 by Jerry Howard
Overrated
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October 2022 by Scott Mitchell
Best insurance company in town always looking out for me and my vehicle.
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July 2022 by StaticAddict84
Always a wonderful staff willing to help out when needed! Super convenient location that has more of a home feeling than it does a business! LOL
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March 2022 by Abbey Schaefer
Keisha has been amazing!! Have had car and renters through them for years and made the leap recently into home ownership. She has been AMAZING in giving me all the information and incredibly kind and patient with ALL of my questions to make sure I’m getting the coverage I need. I am incredibly grateful!
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March 2022 by Sani Usman
I Read some reviews from Miriam Freiberg telling the audience how you helped her get funding for her Trade, and she saw big returns after trading with you suggested that I contact you I was afraid to invest but after I tried with a $1000 I was able to get a profit of $10,600 very moving story of an entrepreneur who finally managed to cross the threshold of success.I recommend Ariella Crypto to anyone willing to trade "Proverbs 10 :22 The blessing of the Lord makes one rich,
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December 2021 by Arianne Bromley
The agent, Keisha, has to be the best I've worked with since switching. She goes in depth to make the claim process easy and is a pleasure to talk too. Over all the staff is super friendly and highly recommend!
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April 2021 by katmanning
The agents are helpful and always eager to help meet your insurance needs. I have been with them 20yrs and won't change.
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January 2021 by Laurie Turner
I have been with Bill Collins for many years!! I have always received the best service that can be provided!! Joi is my person!! I was recently in a car accident and she was so patient with me and was able to get me through the process quickly!! In fact was literally with me ever step. I want to personally thank Joi and the rest of the team for their help and understanding.
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November 2020 by Cj Moore
I use them for all of my insurance needs. They are the best! Great communication and customer service, I’ve never worked with such a cooperative insurance company before!
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November 2020 by Sara Hill
Joi is the best! Knowledgeable and ready to help with anything you need. All of the office staff are the amazing!
