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November 2023 by Syed Gardezi
The service is amazing at this location especially Kyle is awesome in customer service and very professional!!
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September 2023 by brent spoonemore
Absolutely ridiculous that when I visit this ATM it's often unable to accept deposits. Very inconvenient and ridiculous. Do better.
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September 2022 by Katelyne Sanchez
The employees at this particular location are very friendly and I think that's one reason why I continue to bank through BMO. However, BMO alone has been a complete joke over the past year. Their banking system is jacked. They continue to charge my account overdraft fees repeatedly but it's not in the negative and that's frustrating. I've had the employees try to explain it to me as to why im charged these fees but it just makes no sense to me.
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July 2022 by Nancy A.
I tried making a deposit, Cash, in the atm and the machine malfunctioñed and kept my money without a deposit to my account. A screen note suggested I see the teller. I was told It would benext Thursday, which at the time would be 7 days, until the machine could be serviced. If the machine shows an overage I will get my money back. Bad business. Not sure if I will see my money, no guarantees.
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June 2022 by Lola Johnson
Always come to this bank and Riannah is a very respectful young lady, thank you for always making my experience welcoming.
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April 2022 by Josie Fields
I've been banking at this location since I bought a house in the area. The offer a fee free checking account that I use along with savings and HSA. Though I just opened my HSA last year and got a notice this year they would be selling it off to another company which is kind of annoying but nothing serious. The staff there has always been friendly to me. Any issues I may have had were resolved promptly. Their phone app is fairly easy and intuitive to use.If I had to be critical at this point - I wish it was easier to get to on my bike. The location on shadeland is a bit nerve racking on two wheels. I hate driving my car there as it's just a few blocks away from my house and it's a water of gas but that's nit picking at this point.If my experiences with them change I will likely come back and edit this post but for the last 4 or 5 years they have been fine.
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September 2021 by Lisa Pryor
I am very upset right now. I work Monday-Friday 8am-6pm so the only time I can speak to someone at the bank is on Saturdays. I call and ask for the manager Jennifer and she’s never there. I have tried to call on a couple days during the week because I got off work early and she had already left for the day. I am really trying to get in touch with her and it’s hard to catch her at work. I tried again today and she called off again. Can someone please email me back. I would appreciate it thank you.
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July 2020 by PowerHouse Auto Sales
They don't open business checking accounts according to the lady rep that answered phone.
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April 2020 by Gianna Caliendo
Always a great experience at this branch. TJ was super helpful & knowledgable.
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July 2019 by Kyle Jackson
The lady with curly hair was lazy and rude. She walked away when I was still talking. She must not like her job.
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December 2018 by Shane F.
The banker was nice but she was so nice she was more interested in talking about Spotify and things on the App Store with a customer than doing her job even when someone was waiting. The banker then said "she's just being nice." Correct...she was being nice and not being productive at the same time.
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September 2018 by Hae Lee Cho
Very kind and nice tellers. I am a regular here and I've never had any unpleasant experience here.
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July 2018 by Adam Rickert
If you are okay with a bank applying greater than a $10 monthly service fee when the checking account daily balance is less than $1000, this is the bank for you! I experienced poor customer service and insincerity from both the local branch and through the BMO Harris 800 number. I am not okay with a bank nickel and diming my hard earned money!
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July 2016 by Leland Young
I go to many branches. However, everyone at this location , always , does a great job to assist me . From Elizabeth, to the many tellers , there s always an outstanding experience. Thank u.
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July 2015 by Betty McGrath
Only bank I know of in 55 years of banking that one has to show an ID to "deposit" money into an existing account. Small sums of cash and checks. Steve McGrath
