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October 2023 by Ken Peavey Ken Peavey
The boost store on s.keystone, would NOT recommend it, people there don't help,just want to sell another product, same goes for store on 31 and southern Ave. At least the lady at the greenwood store was nice. BUT I've been a customer for over 13 years and have decided that I'm going with another company
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September 2023 by El Dog & Dad
I think the staff try as hard as they can to help. You cant please everyone though
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August 2023 by Exie Hicks
The guy working was very rude,I've always been on a family plan he tried saying that I was not, I've been through them for years last year have had nothing but problems with my service, will be definitely going to some where elesthrough a different provider.
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April 2023 by Scott Money
Very rude. Idk for what reason, he started spraying like a air freshener or something right after I asked him questions about my account. That was very very insensitive and rude. If you're going to do something like that, at least wait for the customer to leave. I have medical issues that can cause odor and I take real offense to what he did. It upset me lot. I am definitely going to cancel my service with boost mobile. I was thinking about actually staying with them. But definitely absolutely not now.
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September 2022 by Juan Lewis
While other boost stores refused to enroll me in the ACP PROGRAM! The young Lady at this location in Greenwood was not only extremely helpful, but smiled the entire time ! It was very delightful to have someone assist me knowing there was no commission or money involved!!!! Yet she did it with a smile! Thank you deeply an I think her name was Deja sincerely thank you
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July 2022 by Barbara Wright
Sejal did a great job in helping me set up my two lines. quick and painless!
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July 2022 by Diane Davidson
Sal was very friendly and helped with a phone I bought on the Boost app and wouldn't let me leave until my phone was up and running. Great service. Highly reccomend this Boost store.
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June 2022 by Tasha Brown
I went into the store today to transfer my lines. Sejal was very helpful. She knew the products and plans inside and out and was able to curtail a product and plan just right for me. She made the process quick and painless. Thank you Sejal for your phenomenal customer service.
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June 2022 by Mariano Rodriguez
Been a boost customer for over 20 years. If u think the bureaucracy is bad at storefront just try paying your bill, having your phone break down, and attempting to obtain a refund. They are Jewish cheap and I switched to t-mobile
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June 2022 by Eddie Lee
Sales person was very knowledgeable about cell phones and how to program them. This was fabulous trip for me and my wife. Thanks very much.
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June 2022 by Eddie Ward
Sejal has excellent customer service and deserves a raise
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September 2021 by Kenneth Cooper
County line road store is horrible, go see Nazir at the stop 11 store
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September 2021 by Kristina Elliott
My service was disconnected after a representative failed to place me in the $50 a month plan and I was instead charged $3 a day for 15 day. Then when I tried calling in for support the representatives have placed me on long wait times and disconnected the call. This has been going on since 8:30am and it is now 2:30. The boost mobile call center representatives should be placed under investigation by their superiors. Odiously COVID is showing them to treat customers any kind of way and disconnect calls. We pay our money for services there is no way anyone should be treated like this.
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August 2021 by Kelly Seats
While the store tried to be helpful with my issue, the corporate customer service is the worst and prevented the issues from being solved.
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August 2021 by Beejhe BienAimable
The internet signal is always.The network get down so often.
