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November 2024 by Keevan Vonderheide
Easy to work with and very friendly!
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October 2024 by Jevin P
Fantastic store!! We got a memory foam king sized mattress for an unbeatable deal. Alex was also great - patient, knowledgable and professional. I highly recommend this location.
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October 2024 by Trish Ann
After having my mattress & sectional for 3 years now, I can say I am thoroughly satisfied with my purchase & experience! I believe I had worked with Alex at the time and was referred there by Cliff. Everyone was friendly, super helpful, not pushy sales people and helped me find exactly what I needed (I came for a firm mattress & left with a couch too). The payment plan system I used at the time was also very straightforward.
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September 2024 by Zachary Hiney
Alex was great! Purchased a sectional, and they delivered same day.
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September 2024 by Christina Rodriguez
Great products, great service, solid price!
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August 2024 by Michelle 21 Clark
Kendra was very helpful from my inquiry throughout the process. I am very happy with my purchase. She waited for me after I made my appointment and gave me every option to make my purchase more suitable for me.
Thanks BoxDrop!!!
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August 2024 by melanie ingersoll
Alex is amazing. Gave us a great Price! Five stars all the way !! fast service amazing people… come get your mattress here!!!
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August 2024 by Alyson Brouwer
Edited to add 7/19/24 : it’s been 3 weeks since the owner commented on my review. I gave some extra time due to the holiday, but I have not received 1 message or phone call— even though Cliff stated he’d reach out to me with an update. I submitted pictures as requested originally for them to submit to the warranty company. The first time I reached out with our defective mattress issues they was on May 28. Today marks almost 3 months, at this point I have no hope this will be resolved. Learn from my mistake and maybe buy from somewhere with a 90 day guarantee or your money back because the ‘10 year warranty’ isn’t going to do anything when your product is defective. We thought maybe we’d save money and support a smaller business, but regret not just paying extra somewhere else.
Purchased a mattress from here March 2024. Within 60 days the spots my husband and I sleep were both sagging. I reached out to the company to see what our options were because there’s no reason a mattress should be having these problems so soon. We were told the brand we purchased has a 10 year manufacture warranty and I’d just need to take some pictures, give some information, and they’d submit it. Great. Well, comes back that basically our mattress isn’t defective enough for them to consider it/replace it. I’ve explained multiple times how bad the spots are and it’s literally like lying in holes. I asked if someone could come look at it or just something to get a better idea of the issue. Cliff had mentioned maybe the mattress is too soft for our liking, but it’s absolutely not the problem. There is a very clear difference of comfort and support from the middle of the bed, where nobody sleeps, and the spots on each side where we sleep. We’re out over $800 and stuck with an awful mattress. Every day we wake up in so much pain.
Edited to add response :
I was unaware that this issue is still being disputed, so I apologize and appreciate your efforts. There hasn’t been any communication in a few weeks. I’m more than happy to change my review once things become resolved. Look forward to hearing from you.
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August 2024 by Aliana Morales
Excellent place to buy my mattress, the service was very good. 100% recommended.
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August 2024 by Shanel Gray
I have been to BoxDrop 2 times and both times I have gone, my experience has been awesome and I left with the furniture I wanted! From the friendly staff to the furniture selection, they make sure you always walk out with a smile. Thank you BoxDrop for always delivering quality furniture and quality service. I will definitely be back ?
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August 2024 by Abdul Rahman Farraj
Great place to get mattresses ?
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August 2024 by Andrea G.
Great service, great selection
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July 2024 by Carrie Collins
What a great experience. Great Customer Service. Great Selection. And not at commercial dealer prices. I was very happy with my mattress and the overall visit. Quick no Hassle. My kind of place.
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July 2024 by Angela Hensley
Great sectional , great customer service
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July 2024 by Lauren Savage
Awesome prices great deal and helpful staff.
