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March 2024 by kalonna Smith
TERRIBLE FOOD! TERRIBLE CUSTOMER SERVICE! burger looks like it was quickly thrown together. Decided to get a spiked lemonade tasted horrible like water down sprite , told us they were not going to remake or correct our order and we still had to pay for me. Rushed us to pay for food , seemed very judgmental I didn’t like the environment at all. 10 out of 10 wouldn’t recommend
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March 2024 by Timothy Craig
This is easy…1. Chicken wings skimpy2. Service is slow3. Three out of four meals came out cold4. Diet Pepsi flat5. 2 of the meals weren’t exactly what we ordered6. The restaurant has trashed everywhere on the floor, extremely noticeable.Bw3’s are great, just not this location.
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March 2024 by Ross Trittipo
Came in with a loosely organized group of about 30 friends at 9:30pm on a Thursday evening. We'd just left a meeting nearby and ended up here because Google Maps said they were open til 11:00. We weren't necessarily all together, and none of us even cared if we sat near each other. The manager told us to leave because she thought our group was too big. I understand many restaurants are understaffed, but turning down around $500 in revenue and tips certainly won't help, and I doubt whoever owns this location would appreciate the manager making this decision. At any rate, we walked across the parking lot to Portillos, which closes a half hour earlier at 10:30. They got every single one of us fed and out the door before closing time. Not sure why Buffalo Wild Wings, which used to be known as a late night hangout, couldn't do the same.
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February 2024 by Hunter Smith
The place is dead. Yet service is horrendous. Took forever for a host to acknowledge and sit us. Didn’t get my beer till after my food came. Wings are cold. Servers running around like they are busy, but they’re just not lol. It’s dead. It’s Saturday. Y’all suck. Management is clearly worthless.
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February 2024 by Danielle Jones
Very loud but the onion rings were delicious and screaming hot. Our waitress was awesome and tried her hardest but when we were given frozen wings, and told their heating element was out in the warmer so the food didn't stay hot we packed up and left after waiting for 30 min.
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February 2024 by John Montgomery
Cold beer & WINGS Can't beat
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February 2024 by Miranda Stephens
The traditional wings were obviously sitting under a hot lamp for a very long time. All the meat was dried and wilted away. I ate only 2 out of 6 because they were so bad. The dining area was very dirty with used napkins, straw wrappers and food on the floor everywhere. The bathroom was horribly disgusting! Used napkins on the floor, trash overfilled, no soap in the soap dispenser and poop or period blood and boogers smeared all over the stall i was in. I give this location a shot every so often because it's close to home, and i love saving money using the rewards but it's the exact same results every time. Everything listed above are reoccurring issues every time I've visit this location for over a year. Servers are always nice, but that's the only good thing about this place.
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February 2024 by Jennifer Jill
I was literally there for 3.5 hours waitress came over maybe 4 times twice with orders that I had to go to the bar to ask for.
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February 2024 by BA Bernier
First time visiting BWW here overall nice visit and we will definitely return. We sat at the bar the staff were very good friendly and helpful. Service was a little slow but it was busy and it appeared that they could have used one more server in the bar area. The food was excellent chicken tenders were excellent, potatoes wedges were also very good as were the onion rings. Great beer and drink selections, beer is icy cold and crisp. Atmosphere is very good clean well maintained. Very large and industrial which is noisy at times.
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February 2024 by Alicia Nelson
Unpleased with the lady manager. Drinks horrible, I ordered a house strawberry ? margarita and it was nothing but pure sugar no alcohol. But before that I had to approach the manager. Asking her are these wings fresh and she said after 9pm we cook everything to order. Que to the manager these wings were not cook to order. They were hard to bite through and shrunk no juices even came from them. They were not fresh they were not of hot temperature. Don't waste the time usually if the mgr is this way than no resolution awaits.
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January 2024 by NBAfan
Bad Experience not a Bad Place. I had to wait a few minutes for someone to clock-in and take my order. I was asked if I was picking up or ordering. I ordered then sat down. There were people there and someone to refill drinks. I waited 30 minutes and felt like a ghost. Finally someone asked me if I'd been helped. I had my receipt on the table and asked if I at least could get my drink. Someone else brought my food and drink in a bag. I wanted to dine-in. I asked for a refund and left.
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January 2024 by Carl
Who ruined Buffalo Wild Wings? Smells like a dirty dish rag in here, the wings don't taste good, the fries are cold, the service is slow......sad.
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January 2024 by Alexis Crail
This has been probably the worst customer service I’ve received in a long time, if ever. We arrived at 1:30 to a dead dining room. We were never greeted by an employee to get a seat. So we walked back to the bar area ourselves and picked a seat. 15 minutes go by and 3 servers help the customers sitting at the bar 5 times and then help another couple who sat down at a booth 10 minutes after us. When the server walked past us STILL without even saying “hi I will be right with you” I then had to stop her in her tracks to ask if we were ever going to get help. She seemed annoyed that I had asked. Finally, we get our orders taken. The one good thing they did was get the food out fast but that’s probably because they knew I was already getting fed up with this service. But it doesn’t stop there. The wings were SCRAWNY, absolutely no meat on some of them, and couldn’t be any more dried out. There was more dry rub seasoning in the pan than on the actual wings. After eating spicy wings the server never asked if we would like a drink refill. I asked if i could just get a water so i could get the rest of my food down because even though the food sucked, it’s overpriced and I might as well get the most out of this awful experience. the look on her face couldn’t have been more telling that we were such an inconvenience to her. absolutely WILL NEVER be back here. I can get much better wings and service quite literally any where else.
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January 2024 by Michelle Rhoades
This is the biggest B-dubs I have ever been in! Loved the bar staff. Covid hit the staff hard the last 2 years, but it's coming back.Parking: Free parking in a large lot. Generous spaces.
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January 2024 by Ryan A
I left a very negative review a few months ago about the state of this location. After visiting last night for the first time in awhile I wanted to commend them and update my review. The bathrooms were extremely clean and taken care of. They definitely appear to be getting taken care of multiple times a day. The food and service on this visit was also very good.
