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March 2024 by Julie Waggoner
Quick on repairs! Best experience we've had with collision specialists!
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February 2024 by Ron Bain
Burnside has excellent service wouldn't trust my car with any other business Burnside is my choice
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February 2024 by Melissa Bellville
Thank you to all that worked on my 2019 Dodge Charger this past week. I am satisfied with the service I received and happy with the communication and understanding when it came to my pesky request. Hopefully I won’t need to but I will use you all in the future if so!
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December 2023 by Elizabeth
Best place to have your vehicle repaired after a car accident. They keep you well informed on the entire process. From the moment that you drop off your vehicle until the day that you pick it up.
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December 2023 by A 1
Worst experience I've ever had at a body shop. To make a long story short just know that I've seen better paint jobs hanging on the wall inside of a daycare center. Paint bubbles were everywhere!! I also believe they used low quality paint. The fact that they called me to come pick up my vehicle looking worse than when I dropped it off was insane!! They also attempted to gaslight me about some scuff marks that magically appeared on my 5th attempt to pick up my car. (keep in mind on each of my trips to this location we walked around this car 50 x's inspecting it thoroughly due to the previous issues and there were no scuff marks until the final pickup) The "new manager" came out was buffing the scuff marks out as I believe he knew there was no way I would've missed them in my previous trips to this location or the fact that they magically appeared after they took the vehicle back for the final attempt in getting the remaining bubbles out. Just do yourself a favor, avoid this place.
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December 2023 by Jessica Bryant
Great company with great employees. We got our vehicle back sooner than original estimated. They updated me every day with the status of the repair to keep me in the loop.
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November 2023 by Samantha Henson
The experience with Burnside was easy from start to finish. It seemed that my car parts were a problem, but I was always kept in communication. I went from one estimator to another towards the end of my claim. Both were great, but Tiffany really stepped up at the end. She always made sure I was happy and informed. When I picked up my car I noticed the door panel had a deep scratch that wasn’t there before. Tiffany came right back out and is making it right. I will definitely be using burnside in the future and recommending it to others.Services: Painting
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November 2023 by Shadow Tennison
This place was five star, and made the other place that I went to first look like a joke! I went to the Burnside off of Minnesota and dealt with Brian. I believe he is the manager or general manager. When I tell you that the delivery of the vehicle, the pick up of the vehicle that convenience that was offered, the price specifically was better than all of the other places and the business professionalism went over and above. They made me feel like I was family and like I had been there several times before and also made sure that I didn’t spend any extra money that I needed to, but also worked with my insurance company Like in an attempt to make everything easier on me. It was epic And I am super appreciative. I hardly ever leave reviews, but I had to be thorough and explain how over and above they went for me. Thank you so much to everybody at Burnside. Thank you Brian for restoring my faith in collision facilities.J tennisonServices: Painting
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November 2023 by Aayushi Zaveri
It's literally the best place to get your car repaired! I want to give a big shout out to Emily as she literally helped me with my insurance company and everything! She made my day so much better by being there and making sure my car gets to their site for repair. Thank You Burnside and thank you very much, Emily!
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October 2023 by Robert Christopher
These guys do amazing work, and stand by what they say and have good hospitality. Definitely recommend them to anyone that need work done.
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July 2023 by Michael Roach
I had the unfortunate luck of hitting a deer and brought my car to burnside to get it fixed. First of all, Stellar work from the entire business! They were very quick to get the car fixed. Shout out to Caleb, He was very professional to work with and the communication the business provided was excellent... Also, the paint crew did an amazing job on the car. The car looks better than before the deer incident... I cannot recommend them enough! Seriously, don't even hesitate to consider them. As seen from the other reviews here, these folks know what they're are doing!Services: Painting
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May 2023 by Stephanie Feliciano
Brought my car here after reading all of the wonderful reviews. I was really anxious about everything it being my first accident (was rear ended) but the staff is amazing. Rich especially was always extremely helpful and friendly and his attitude alone put me at ease. The repairs are flawless! I am very happy with my experience here and would highly recommend this body shop to everyone!
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April 2023 by Amanda Chambliss
AMAZING. I felt so well taken care of throughout the entire process. It was easy and every interaction was fairly quick. These guys have it down pat. They texted me updates the entire time they had my vehicle, and they met their target date for repair. Also, my vehicle was cleaned inside and out when I picked it up. These guys go above and beyond, and I cannot recommend them highly enough.Service: Body & Trim
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April 2023 by Mary Schwartz
I just picked up my 2019 Subaru Forrester where I had Body and Trim work completed and was very pleased with not only the quality of the work done but the professionalism, care and kindness that George, Kyle, and Danielle all showed each step of the way. I especially enjoyed the updates on my repairs through texting. Communication is a priority with them.I am very happy to recommend Burnside Express Collision in Greenwood, Indiana.Services: Painting
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April 2023 by Mi Daniels
I originally selected this body shop because it had great reviews. Please do not fall for the hype. Unfortunately, I was unable to experience the services because I just couldn’t get past the receptionist. She left a bad taste in my mouth so bad I refuse to send my vehicle there.The receptionist was absolutely rude disrespectful and lacked professionalism and as the forefront for the company and the first person that you experience or embrace when trying to book services, or inquire about the progress of your vehicle she is just not it. THEY Burnside collision just simply needs to seriously get someone else to do it. If you just don’t like your job quit IF ITS TOO MUCH TO HANDLE EACH CUSTOMER WITH CARE OR WITHOUT PREJUDICE and or you’re not capable of rectifying, the situation in the terms of the customer is always right then you’ll always be wrong and not a good fit for my dollars. I wouldn’t send my childs hot wheels into this Establishment, however Caliber collision for the win and their receptionist and staff was amazing.
